TITLE: Network Technician I

EMPLOYMENT TERMS: 1.0 FTE; 12-Month position

SALARY CLASSIFICATION: Classified

GENERAL STATEMENT of RESPONSIBILITIES:

The Network Technician I will be responsible for providing a positive working relationship with students, faculty, staff, and parents. Responsibilities will include maintaining a high level of confidentiality and standard of professionalism while providing advanced support to the students for computers and other related systems.

PRINCIPLE DUTIES:

• Performs periodic maintenance, modifications and repairs to computer systems and equipment
• Installs and configures various operating systems, software, hardware, and peripherals
• Administers network accounts for students and staff
• Guides users in proper use of technology
• Installs, maintains, and troubleshoots software programs
• Performs basic service/repair analysis on computers, phones, and equipment
• Schedules warranty repairs and other vendor services
• Maintains professional knowledge by continuing to broaden knowledge of equipment, software, and their implementations
• Writes and distribute user-friendly documentation for common software questions
• Attends District Technology committee to better assess staff training needs
• Attends and assists with regular district and site-based technology training sessions
• Other duties as assigned

OCCUPATIONAL CONDITION:

Low risk - Work is routinely performed in indoor environments, including exposure to noise and being on your feet for extended periods of time.

QUALIFICATIONS:

• Prefer two years of related experience
• Must have experience with Windows workstations.
• Must be able to lift and carry up to 50 pounds
• Must possess ability to work with and communicate with students, staff, and vendors

SKILLS REQUIRED:

• Providing customer service.
• Following directions and meeting standards.
• Providing attention to detail in assignments.
• Comprehending reference books and manuals.
• Organizing and maintaining supplies.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

KNOWLEDGE OF:

• Standard practices, methods and materials of assigned work.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

COMMITMENT & DEPENDABILITY:

• Willingness to be an integral member of a successful team.
• Dedication to provide the highest level of service.
• Adherence to policies and procedures.
• Resourceful and adaptable.

POSITION EXPECTATIONS:

Time Management: Must be able to prioritize tasks assigned by supervisor.

Stress Management: Periodic stress due to deadlines and multiple schedules.

Public Contact: Interact primarily with students and staff.

EVALUATION PROCEDURE:

The evaluation is done by the Director of Information Technology.

SUPERVISION RECEIVED:

The Network Technician I reports directly to the Director of Information Technology.

Buckeye Union High School District does not discriminate on the basis of race, color, national origin, sex, age, or disability. Click here (http://www.buhsd.org/Non-Discrimination-Notice) to read the entire policy.

El Distrito Escolar de Buckeye Union High School no discrimina en base de raza, color, origen nacional, sexo, edad o discapacidad. Haga clic aquí (http://www.buhsd.org/Non-Discrimination-Notice) para leer toda la política.