PRIMARY DUTIES INCLUDE (but not limited to):

• Review Builder Portals and create work orders / job files based on plans and selections.
• Monitor Builder Portals to ensure production schedules are kept current for assigned builders
• Communicates with customers on scheduling and any needed changes
• Serves as liaison to the construction field management regarding scheduling
• Serves advocate for the customer, gathering and disseminating information
• Confirms job-readiness with customers
• Serves as back up to other Account Coordinators when they are out of work
• Maintains builder relationship by responding to all inquiries and documenting any action.
• Responds to builder/field inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying builders understanding of information and answer.
• Records all builder communication by documenting and tracking all inquiries.
• Frequently communicates with customers, managers, field employees on status of projects. Must be able to exchange accurate information in these situations.
• Other functions as assigned

EDUCATION, EXPERIENCE AND TRAINING

• High school graduation or other equivalent (i.e., GED, college, technical or trade school transcript, foreign equivalency, etc.).
• Strong computer skills (MS Suite)
• Knowledge of Sage Preferred but not required.
• Knowledge and utilization of Supply Pro and Build Pro strongly preferred.

WORKING ENVIRONMENT AND CONDITIONS

• Must be able to remain in a stationary position 75% of the time
• Constantly operate a computer and other office machinery
• Must be able to ascend/descend stairs to access workspace
• This position requires working in an indoors environment and cubicle type workspace
• Location of primary workspace requires climbing a flight of stairs

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have knowledge of Supply Pro and Build Pro? (REQUIRED!)

Experience:

• account coordinator: 3 years (Required)
• Construction Industry: 3 years (Required)
• Sage: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person