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3 Contact center representative Jobs in Poughkeepsie, NY

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Brothers That Just Do Gutters Corporate - Poughkeepsie, NY
Poughkeepsie, NY | Full Time
$38k-50k (estimate)
2 Months Ago
ManpowerGroup
ManpowerGroup
Poughkeepsie, NY | Full Time
$49k-62k (estimate)
1 Week Ago
Healthy Start Coalition of Seminole County, Inc
Poughkeepsie, NY | Full Time
$37k-46k (estimate)
1 Month Ago
Contact center representative
$38k-50k (estimate)
Full Time 2 Months Ago
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Brothers That Just Do Gutters Corporate - Poughkeepsie, NY is Hiring a Contact center representative Near Poughkeepsie, NY

Benefits :
  • 401(k)
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Our mission to "Reinvent Contractor Service", is best achieved by investing in our employees, always doing what's right, and delivering a 5-star experience every step of the way.

    When we invest in our employees, we create a rewarding, satisfying culture that benefits all! With great starting pay (from $17 / hr.

    the ability to work from home, and potential career growth, we are calling all customer service professionals who are interested in a full-time Customer Service Representative / Contact Center remote position with our amazing company!

    We provide training, tools, personal and professional improvement resources, and routines that will help you be the best you can be on the job, with our team, and in your personal life! You bring the desire to succeed and energy to make it happen, and we'll help you get there!

    Job Duties : Job duties include handling high-volume calls in a call center environment, scheduling customer estimates, addressing inquiries about products / services / policies, and managing messages and call routing.

    • Key attributes include professionalism, patience, excellent phone etiquette, and organizational skills.
    • The ideal candidate should enjoy interacting with people, be detail-oriented, and have multitasking abilities.
    • The candidate must maintain a positive and professional demeanor, meeting estimated goals even during busy periods.
    • Applicant's should reside within 40 miles of Poughkeepsie NY.

    We are big on personal and career growth, loyalty, and caring. We want our team to achieve their goals and aspirations. We fully invest in our team and strive to curate a comfortable work environment.

    We provide positive, professional, and respectful communication with every fellow employee. Through our provided training, defined career paths, and promotions from within, it is easy to succeed.

    Our great culture is also supported through company events that encourage employee interaction and interpersonal relationships.

    Don't settle for a fixer-upper career, join us!

    This is a remote position.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

    All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.

    Last updated : 2024-04-26

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $38k-50k (estimate)

    POST DATE

    03/27/2024

    EXPIRATION DATE

    05/10/2024

    Show more

    The job skills required for Contact center representative include Customer Service, Call Center, Scheduling, Problem Solving, Communication Skills, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact center representative. Select any job title you are interested in and start to search job requirements.

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    The following is the career advancement route for Contact center representative positions, which can be used as a reference in future career path planning. As a Contact center representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact center representative. You can explore the career advancement for a Contact center representative below and select your interested title to get hiring information.

    If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Contact Center Representative job description and responsibilities

    Launch outbound calls as appropriate

    03/15/2022: Tacoma, WA

    Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.

    01/20/2022: Chicago, IL

    From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.

    01/09/2022: Columbus, OH

    Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

    01/16/2022: Providence, RI

    Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.

    03/11/2022: Asheville, NC

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Contact Center Representative jobs

    Ability to type 30+ WPM

    03/26/2022: Middlesex, NJ

    Require specialized training to meet the unique demands of the job.

    01/30/2022: Boulder, CO

    Minimum of one year of customer service experience, call center experience preferred.

    03/27/2022: Sioux Falls, SD

    High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.

    01/10/2022: Seattle, WA

    Requires several soft skills.

    04/03/2022: Raleigh, NC

    Step 3: View the best colleges and universities for Contact Center Representative.

    Butler University
    Carroll College
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    Princeton University
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