2 Member Services Representative Jobs in BINGHAMTON, NY
Broome County YMCA is Hiring a Member Services Representative Near BINGHAMTON, NY
Description
The YMCA of Broome County is looking for friendly and customer-oriented Membership Services Representatives to join our team.
In this role, you will be responsible for providing exceptional customer service to our members and assisting with their membership needs. If you are passionate about customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Responding to member inquiries via phone, email, or in-person
- Maintaining accurate member information in our database
- Preparing and processing membership applications
- Resolving member complaints and issues in a timely manner
- Providing information on membership benefits and services
- Assisting with membership renewals and upgrades
- Collaborating with other departments to ensure member satisfaction
Salary:
$15.00 per hour
Job Type:
Part-time
Weekday Shifts:
Thursday and Friday 10:00am-3:00pm
Weekend Shifts:
Saturdays 12:00pm-4:00pm
Sundays 12:00pm-4:00pm
Benefits:
Free YMCA membership at both branches
Paid sick time
Employee Assistance Program
My Better Benefits Employee Discount Program
Requirements
- High school diploma or equivalent
- 1 years of customer service experience
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and database management
- Ability to work independently and in a team environment
- Detail-oriented with strong problem-solving skills
Job Summary
Full Time
$31k-38k (estimate)
12/25/2022
06/17/2024
bcymca.com
Vestal, NY
25 - 50
Related Companies
The job skills required for Member Services Representative include Customer Service, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.
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