Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

• Full Time
• M-F with some evenings, weekends, and holidays
• Some Sales Experience Required - opportunity to increase your earnings! 

Experience / Qualifications:

• Administrative Duties
• Excellent Computer Skills
• Excellent Phone Skills Required
• Great with working with Outside Contractors
• Sales Experience Required 

Now Available! Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

• We pride ourselves with a culture of caring!  All leadership team members and associates partner together to make sure each resident feels like they are family.
• We have a diverse and fulfilling team environment and commit to providing our employees the support they need
• Build your career and have a work / life balance! 
• Opportunities for career growth - Dedicated Career Path for all positions

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

• High school diploma or General Education Degree (GED) required.
• A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service is required.
• Additional education can be substituted for years of experience.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Ability to greet staff and visitors in a courteous and friendly manner. Knowledge of Medicare and Medicaid regulations to include applicable processes, if required in the community. Knowledge of state regulations impacting or directing the delivery of services, if applicable. Ability to effectively listen and communicate verbally and in writing. Ability to effectively manage time, tasks and projects in a dynamic environment. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to operate personal computers and related software including Microsoft Office applications. Ability to learn and operate the customer relationship database. Ability to keyboard accurately and efficiently.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Possible exposure to communicable diseases and infections
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information