Overview:

The Brookdale Hospital Medical Center seeks a Performance Improvement Director to administer and coordinate quality improvement programs and initiatives across the organization. The Director will take the lead in improving patient care experience, quality outcomes, and healthcare value. Selected candidate will oversee daily operations, supervise a staff of 4 performance improvement specialists and 2 support personnel. Along with nursing and medical executive leadership, the Director leads the Medical Center’s improvement strategy to achieve performance excellence.

Responsibilities:

• Advise on projects to ensure alignment with strategy and delivery of measurable results.
• Organize and tracks milestones and deadlines while transitioning ownership of performance improvement processes to departmental leaders.
• Work with leaders to facilitate program success using appropriate metrics and methodologies.
• Understands and applies appropriate change management strategies and tools.
• Serve as expert on performance improvement tools and techniques.
• Assist teams with using, collecting and analyzing data for decisions.
• Use appropriate statistical process control methods.
• Mentor teams' skills in using small tests of change (PDSA cycles) to design and incorporate the best solutions into operations.

Qualifications:

Education:

• BA in nursing or related health care discipline required, MA preferred.

Experience:

• Minimum five (5) years of related clinical and management experience in a hospital or clinical setting involving project coordination, quality improvement, evidence-based practice and data measurement

Knowledge and Skills:

• Strong negotiation and coalition skills to effectively facilitate committee or large work group meetings. Proven expertise in project planning, task prioritization, outcomes measurement and monitoring. Successful candidate will ensure efficient and comprehensive patient care and safety and has demonstrated leadership in compliance and Joint Commission preparedness. Must be able to link performance improvement and clinical/business intelligence arenas.
• Excellent written and verbal communication skills. Strong working knowledge of Microsoft Office Suite products.
• Working knowledge of medical terminology, health information technology, and current regulatory and accreditation standards in health care services. Basic understanding of quantitative and qualitative measurement, analytics and evaluation including the use of statistical process control in healthcare.

Licenses, Certifications:

• Within one (1) year of hire, achieves and maintains certification as Certified Professional in Healthcare Quality (CPHQ).

Physical Requirements:

• Position requires prolonged periods of sitting, performing detailed analysis and use/viewing of a PC throughout the day.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of The Brookdale Hospital Medical Center.

BHMC is an equal opportunity employer, it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.

Job Type: Full-time

Pay: Up to $175,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Brooklyn, NY 11212: Relocate before starting work (Required)

Work Location: In person