Shift 9:00 A.M – 5:00 P.M

PURPOSE OF POSITION:

• The ideal candidate for the position of Associate Director, is adaptive, both motivated and motivating, organized, an effective team leader and contributor, and a skilled problem-solver. The Associate Director will draw upon his/her understanding of change management methodologies and the project management process, to assist teams with quality improvement. He/she will establish cross-functional collaborations to engage stakeholders, execute performance improvement and promote sustainability.

AREAS OF RESPONSIBILITIES:

• Project Planning & Support: Use performance improvement methodology to develop multi-disciplinary teams to design change ideas and initiatives aligned with organizational priorities.
• Establishing & Leading Teams: Support and facilitate performance improvement teams including scheduling and planning meetings to ensure that objectives are met and tasks are performed through shared decision-making.
• Monitoring Progress: Develop project plan timelines. Combine individual expertise with that of the team to document quality improvement activities (using the Project Charter, Quality Assurance/Performance Improvement Reporting Template etc.) and evaluate progress made towards goal attainment.
• Performing Data Analysis for Outcomes Monitoring: Ability to effectively use data analysis tools (e.g. Microsoft Excel and Add-In programs such as QI Charts and Minitab, Tableu etc.) for entering, analyzing, interpreting and visualizing data.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Provide logistical support for meeting scheduling, coordination and communication.
• Serve as a facilitator for project meetings, as well as committees and forums that are sustained by the Performance Improvement Department.
• Guide teams through all phases of the improvement process, which includes setting project objectives, assessing current state of performance, designing and testing change ideas, selecting a family of measures to gauge achievements, and creating a sustainability plan.
• Guide teams through all phases of the improvement process, which includes setting project objectives, assessing current state of performance, designing and testing change ideas, selecting a family of measures to gauge achievements, and creatin ga sustainability plan.
• Leverage understanding of statistical techniques to inform the process of analyzing, interpreting and presenting data via pivot tables, run and/or control charts, bar graphs, line graphs, histograms, pareto charts etc.
• Build and foster understanding amongst individuals and teams of the various brainstorming and solution generation tools (e.g. Fishbone, Affinity Diagrams, SWOT Analysis, FMEA, process mapping and Driver Diagram etc.)
• Review Project Charters, One-Pagers and other reporting templates to offer feedback to refine project goals, strengthen PDSA planning, metrics selection and data collection.
• Prepare templates and documents to summarize project status and outcomes for internal and external reporting (e.g. for Board Report, Annual/Semi-Annual Governing Body or Facility-Based and System-Wide Committees.)
• Utilize knowledge of program planning and assessment to support professional development initiatives.
• Perform other responsibilities that are delegated by the Director or Chief Quality Officer.

Job Type: Full-time

Pay: $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Healthcare setting:

• Hospital
• JCAHO accredited facility

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Master's (Required)

Experience:

• full time: 6 years (Required)

Ability to Relocate:

• Brooklyn, NY 11203: Relocate before starting work (Required)

Work Location: In person