POSITION DETAILS:

LOCATION: US, Remote or HQ (Northridge, CA)

DEPARTMENT: Employee Experience

REPORTS TO: VP, Employee Experience

EXPECTED SALARY RANGE: $120,000 - $160,000 USD

POSITION SUMMARY:

Broadvoice is seeking an innovative Director of Global Talent Acquisition to lead a geographically dispersed team in the delivery of outstanding candidates to its teams. The Director role is a hands-on leadership position that leads the team responsible for search, pipeline building, interviewing, selection, reference checking, and pre-hire onboarding employment activities. The Director also uses creative, tech-forward initiatives to engage candidates, build candidate pipelines and increase the quality of hires across the company. While the Director will be hands-on with US and other global recruiting, they will also create and execute global recruiting strategies and analytics to accurately determine progress and opportunities for continuous improvement.

YOUR DAY-TO-DAY:

• Lead global Talent Acquisition team and own initiatives and outcomes for this function
• Implement strategic initiatives to attract top talent that aligns to Broadvoice’s culture
• Build relationships with leaders and act as a strategic partner to address critical talent and organizational opportunities
• Demonstrate the TA team’s success through key metrics and routine reporting
• Develop and implement employer brand initiatives that drive candidate interest to Broadvoice positions
• Deliver exceptional candidate experiences and use measurement tools to drive improvements to candidate experiences in our recruitment processes
• Investigate and resolve root-cause issues that act as barriers to TA team success
• Enhance TA efficiency through streamlining processes, automating routine tasks and using technology to support strategic goals
• Fill complex US and LATAM positions
• Ensure compliance with regulatory requirements for job postings, recruiting and screening candidates
• Educate internal hiring managers and direct reports on best practices and regulatory requirements to drive compliance
• Partners with DEI Committee and Employee Experience teams to ensure that TA processes and tools are aligned with internal culture and DEI initiatives

WHAT YOU BRING TO THE TEAM:

• Ten (10) years of progressive, corporate Talent Acquisition experience, including at least three (3) years’ experience as a strategic team leader
• Telecommunications, Software, Start-up, and/or scale-up experience is preferred
• Relevant work experience in multi-state (US) and global organizations is required
• Proven track record of implementing effective talent attraction strategies
• Proven track record of building employer brand awareness and candidate connections
• Excellent verbal and written communication and influencing skills
• Outstanding technology skills, including experience building out ATS systems and automating processes – Greenhouse experience is preferred
• Strong budget and team leadership skills, including demonstrated skills in behavioral coaching, contract negotiation, confidentiality and organizational planning
• Candidate must be fluent in English; Spanish and/or Portuguese language skills are a plus

WHY BROADVOICE:

Broadvoice is more than just a leading cloud communications company; we're the architects of global connections. With dedicated offices across the United States, Latin America, and Europe, we are united by a shared passion for inspiring meaningful human connections. Our mission is clear: to personalize how people communicate, ensuring that our technology enhances teams' ability to connect with what truly matters no matter where work takes place.

Communication is the lifeblood of success, whether connecting with customers or collaborating with colleagues. At Broadvoice, our platforms create opportunities to interact, share ideas, and bring visions to life. We believe that human interaction is the cornerstone of brilliance, and we prioritize it in everything we do.

Our success at Broadvoice hinges on our vibrant culture. We take pride in our dedicated culture team, working tirelessly to foster a supportive and engaging work environment for all employees. Through community-building, collaboration, and personal and professional growth initiatives, our culture team ensures that Broadvoice is a place where everyone can thrive.

Broadvoice is committed to diversity, equity, and inclusion (DEI). We have an active DEI council open to all global employees, driving DEI initiatives worldwide through newsletters, webinars, fundraisers, book clubs, and more. By cultivating a culture of belonging, we empower our team members to be their best selves and contribute to our mission of inspiring meaningful human connections.

We value our employees and offer comprehensive benefits packages, including paid vacation and holidays, along with a host of other perks.

Broadvoice is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform their job functions.