Hiring for Site Service Manager!

Direct Hire Opportunity!

Main Responsibilities

• Create an environment at customer site that is safe for employees and customer personnel and performs with the highest levels of operational excellence in mind.
• Assist with growing revenue for service and sales teams by ensuring that safety, quality and training all continue to advance the service team and to ensure First in Mind- First in Choice for all Edwards service support opportunities.
• Site Service Manager will be responsible for the management of Onsite Team Leaders/Onsite Service Technicians (OST)/Onsite Service Engineers (OSE) and other personnel utilized in the performance of this Agreement.
• The Site Service Manager will be a primary communication link from customer's factory, and will participate in customer's various equipment improvements teams, ramp teams, tool down escalation meetings, safety meetings, management reviews, bill of material audits, etc., as requested.
• Site Service Manager will plan and support coordination and scheduling of both classroom and on-the-job training.
• This will include cross training programs to maintain and improve the skills of the OST/OSE's and customer's factory personnel assigned to Seller's Equipment.
• Site Service Manager will also be trained in technical operation of equipment in order to be next level escalation for onsite issues and to improve interface with factory support when required.

Required Skills / Qualifications:

• A bachelor's degree or equivalent experience in mechanical or electrical engineering, physics, or chemistry.
• Five years' experience in a service or maintenance role involving direct contact with customers.
• Strong people management experience
• Strong written and oral communication and presentation skills.
• Ability to conceive and implement operational plans and achieve the goals set out by them

Job Type: Full-time

Pay: $115,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• May I know your email address, please?

Education:

• Bachelor's (Required)

Work Location: On the road