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Family Support Manager
Full time
Salary: $48,000 Annually
Benefits Eligible: Yes: Medical; Dental/Vision; Short term Disability; Long term Disability; Life/AD&D; Paid Holidays and Paid Time Off and more!

Brilliant Detroit Overview

In 2015 Brilliant Detroit was created to provide a radically new approach to kindergarten readiness in neighborhoods. The idea was to create a unique delivery model in our approach to early childhood development by using underutilized housing stock to create early child and family centers in neighborhoods. Brilliant Detroit homes provide holistic services for kids 0-8 predicated on evidence-based programs around health, family support, and education. Brilliant Detroit was born to create kid success neighborhoods. Today, in each location, neighbors come together for fellowship, activities and learning to assure school readiness, and provide needed support for families.

This work will be done in accordance with the core principles of our Detroit-based non-profit team:

• With, For, and By: This work is guided by the leadership and ongoing input of our participants.

• Coordinated and Continuous: Evidence-based programs are coordinated to meet the goals and needs of participants continuously throughout early childhood.

• Whole Family and Holistic: Evidence-based programs operate holistically, meeting an array of needs to improve literacy, health, and family stability. These programs focus not just on children but on caregivers as well.

• Love, Safety, and Growth: It takes creating an atmosphere of love and safety, where people feel truly seen and cared for, before we can grow.

• Asset-Based: Everybody has a gift or talent that they can share and a purpose they can play in building kid success neighborhoods.

• Neighbor-to-Neighbor Across Zip Codes: Brilliant Detroit offers opportunities for people to connect and build community as neighbors regardless of the zip code in which they live.

Brilliant Detroit seeks a Family Support Manager who will manage* the family support programs at Brilliant Detroit. This includes designing the parenting series, and other support programs for families to ensure we have a robust pipeline of program offerings that align with our logic model. The Family Support Manager works to expand and improve the programs, ensuring they are implemented with fidelity and following established guidelines. They manage the contractors and facilitators involved in delivering the programs.The Family Support Manager also collaborates with internal teams, community partners, and stakeholders to maximize the impact of the programs and collects data and feedback for program evaluation.*

Responsibilities

• Oversee the overall quality of the Family Support programming including service delivery by regularly analyzing relevant data and reports and implementing improved programs, policies, and procedures wherever possible
• Manage the family support programs at Brilliant Detroit hubs. This includes ensuring the programs are implemented effectively and meet the goals and objectives set by the organization and/or funder.
• Manage all scheduling and logistics ensuring all necessary resources are available for program implementation and delivery.
• Work with the team to identify opportunities for program expansion and improvement . This may involve researching and implementing new programs, collaborating with partners, and seeking resources to support family support program growth.
• Ensure programs are grounded in the Brilliant Detroit mission and model that are responsive to mission
• Ensure that the programs are being implemented with fidelity, following the established guidelines and protocols. This may involve regular monitoring and evaluation of program delivery to ensure quality and consistency.
• Manage partners, contractors, facilitators, and volunteers involved in delivering the family support programs. This may include recruitment, training, and ongoing support and supervision to ensure they are equipped to effectively facilitate the programs.
• Manage caregiver support groups, providing a safe and supportive space for caregivers to connect, share experiences, and receive guidance and support.
• Evaluate Division operational performance, review work methods and procedures, develop and implement changes in work process, forms, workflow, and/or equipment use to ensure efficient operations and compliance with state and federal policies, regulations, and legislation.
• Oversee the overall quality of the organization’s service delivery by regularly analyzing relevant data and reports and implementing improved programs, policies, and procedures wherever possible.
• Collaborate with the evaluation team to collect data and feedback on program effectiveness. Use this information to inform program improvements and drive outcomes.
• Collaboration and Partnerships: Work collaboratively with internal teams, community partners, and stakeholders to ensure alignment and maximize the impact of the family support programs.

Qualifications

• Bachelor’s degree in Education, Health Education, Kinesiology, early childhood education, or related field preferred
• Minimum 1 year of program management experience and 2 years of experience working with youth in schools or other social service providers
• Previous experience implementing health education programs with youth
• Experience with nutrition education, healthy cooking and/or food prep
• Strong planning and organizational skills
• Exceptional time management skills
• Strong, demonstrated technological proficiency with Google Drive, especially Google Sheets
• One to three years in non-profit or community settings preferred
• Strong written and oral communications skills
• Ability to coordinate multiple stakeholders and team members around a goal
• Work with minimal up-front guidance and the ability to take ownership of work product
• Bilingual in Spanish preferred

Brilliant Detroit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brilliant Detroit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $48,000.00 per year