The Times Square The Times Square offers 652 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, veterans, and chronically homeless individuals, including some with mental illness. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.The Times Square is Breaking Ground’s flagship, supportive housing residence. When Breaking Ground acquired the building in 1991, The Times Square, a former grand hotel was transformed into the largest permanent supportive housing residence in the nation. Assistant Building Director, Administration Reporting to the Building Director, the Assistant Building Director, Administration is responsible for ensuring effective property management and day-to-day operations at Times Square. The Assistant Building Director works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee day-to-day building operations in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office managementResponsible for the planning and execution of the building’s annual recertification processOversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practicesCollaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experiencePartner with the Building Director, Assistant Directors, and social services staff to address specific resident issues and other challengesSupervise, recruit, train, and evaluate direct reports including Rent Administrators, and Office ManagerRespond to tenant concerns about building operationsWork with Property Management leadership on agency-wide issues including the implementation of databases and report reviewEnsure data is properly entered into Real Page, Breaking Portal and other databaseEnsure site compliance with established departmental standard operating procedures and best practicesMaintain building contracts with outside vendorsPerform other related duties as assigned MINIMUM QUALIFICATIONS: Bachelor’s degree or equivalent experienceAt least 5 years of experience in property management and/or social services Supervisory experience strongly preferredProficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft TeamsExperience working with special needs populations, Low Income Housing Tax Credit, housing subsidies, building systems, and operations preferred Superior conflict resolution skills Strong written and verbal communication skills to interface effectively and efficiently with colleagues and tenants As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.