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Member Service Representative ( REMOTE )
$34k-42k (estimate)
Full Time 2 Months Ago
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Boxer Communications, Inc. is Hiring a Remote Member Service Representative ( REMOTE )

We are looking for a motivated and enthusiastic candidate as a Member Service Representative to join our team.

As a Member Service Representative, you will be responsible for building and maintaining relationships with the members. You will also be responsible for contacting members and addressing their concerns.

Responsibilities:

  • Welcoming customers and greeting them warmly.
  • Listening to customer needs and concerns attentively.
  • Resolving customer complaints in a professional manner.
  • Explaining to members about the products and services.
  • Providing information about member fees, benefits, policies, and procedures.
  • Recommending products and services to the members.
  • Solving queries and issues related to payment.
  • Documenting the member’s problem for future reference.
  • Responding to phone calls and directing them to the appropriate person.

Requirements:

  • High school diploma or an equivalent.
  • Proven work experience as a Member Service Representative or a similar position in the Customer Service department.
  • Good verbal and written communication skills.
  • Proficiency in Microsoft Office Tools.
  • Highly organized individual.
  • Excellent active listening skills.
  • Outstanding decision-making abilities.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

03/18/2024

EXPIRATION DATE

05/16/2024

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Boxer Communications, Inc.
Remote | Full Time
$37k-46k (estimate)
2 Months Ago
Boxer Communications, Inc.
Remote | Full Time
$36k-46k (estimate)
2 Months Ago
Boxer Communications, Inc.
Remote | Full Time
$38k-48k (estimate)
2 Months Ago

The job skills required for Member Service Representative ( REMOTE ) include Customer Service, Products and Services, Written Communication, Microsoft Office, Listening, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative ( REMOTE ). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative ( REMOTE ). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative ( REMOTE ) positions, which can be used as a reference in future career path planning. As a Member Service Representative ( REMOTE ), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative ( REMOTE ). You can explore the career advancement for a Member Service Representative ( REMOTE ) below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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