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Customer Service Representative will take complete responsibility for every interaction with our customers and sales team by providing outstanding service as a means to build customer loyalty.
You will supervise a specific region in the US which includes upscale retailers, key accounts and the independent representatives that service the region. Key responsibilities will include processing orders and requests for information; maintaining a strong knowledge of all Boston International product and programs; understanding and implementing policies and procedures in various areas such as expediting orders, return authorizations and special pricing/terms and developing strong working relationships with independent sales representatives.
Our ideal candidate will have two years’ experience in a similar customer service position. Proficiency with Microsoft Word and Excel along with knowledge of Netsuite . Strong organizational, communication and data-entry skills necessary. EDI experience a plus.
Work Remotely
Job Type: Full-time
Pay: $14.50 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Accommodations
$29k-37k (estimate)
12/14/2023
05/09/2024
bostoninternational.com
MIAMI, FL
25 - 50
1986
ROBERTO PENA
$10M - $50M
Accommodations
Boston International is a woman-owned, design-driven company that has been a leader in the home & gift industry since 1986. BI started as an import company, and in 2001 became the exclusive distributor of Ideal Home Range (IHR) - the highest quality paper linen and tabletop accessory line imported from Germany. We continue to enjoy this long standing relationship today, and that of our other prestigious partners such as Santoro Graphics from Great Britain, and The Metropolitan Museum of Art in New York City. In 2013, with new owners and a new management team in place, BI launched its' own bran...d of giftware and increased dynamic partnerships with artists including - The RosanneBeck Collection, Marimekko, and Anne Taintor - to name a few. We are deeply committed to growing the companys partnerships with vendors and retailers to develop innovative products of superior quality that celebrate the home. We are driven by our excitement for home and entertaining, and love sharing our collections with the world!
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The job skills required for Customer Service Rep include Customer Service, Life Insurance, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Step 3: View the best colleges and universities for Customer Service Rep.