Boston Financial Management (BFM), a Boston based investment advisor, is seeking a Client Service Associate to join our growing organization. Boston Financial Management LLC was founded in 1976 and provides investment advisory, financial planning, and wealth and estate planning services to families in the New England region and beyond. The Client Service Associate works alongside the Wealth Management and Estate & Financial Planning Teams to deliver high quality service to our clients.

The Client Service Associate (“CSA”) provides direct support to the Wealth Managers and Associate Wealth Managers in all aspects of services the team delivers to its clients. The Client Service Associate will assist with cash and securities processing, client reporting, client meeting preparation, custodian paperwork and communication, quality control, maintenance of the firm’s CRM system and will be expected to have direct communication with clients.

Job Specifications:

• Prepare/oversee all custodian paperwork for new clients/accounts and interface with custodians to ensure accurate set-up and transfer of assets. This includes account maintenance as well, such as trustee changes, account registration changes, etc;
• Create, assemble, and perform administrative review of reports for client meetings;
• Process all client cash movement requests in a timely and accurate manner; ensure proper descriptions and tax coding are in place for every disbursement both at the custodian and on BFM’s portfolio management system;
• Ensure timely responses to all client correspondence and inquiries;
• Work directly with our custodians’ operations teams to properly and accurately execute account administration and transaction processing;
• Process all Required Minimum Distributions (RMDs) for applicable client accounts; determine if charitable gifts should be made to satisfy RMD;
• Monitor client cash balances and work with Wealth Managers to raise or invest cash;
• Record recurring activities on CRM in order to track and stay up to date on payments;
• Prepare ad-hoc custodian forms as needed to fulfill client requests;
• Process all client gift requests and gift letters; ensure the custodian, portfolio management system, and CRM reflect the recipients of the gifts;
• Ensure all client Investment Policy Statements and other information is entered into the CRM system;
• Maintain all pertinent client information and client files in the CRM system and document management system;
• Prepare and present Discretionary Distribution Requests to the Fiduciary Committee for accounts on which Boston Fiduciary Services, LLC serves as trustee;
• Perform administrative reviews on all client relationships to identify account characteristics and/or client information that need updating

Qualifications:

We seek candidates who:

• Are well organized, with extraordinary attention to detail and the ability to manage multiple daily priorities
• Are responsive and effective communicators, verbally and in writing
• Possess strong ethics, with the ability and dedication to maintain high confidentiality of personally identifiable client and firm information
• Enjoy collaborating and being a part of a team that puts clients first
• Are eager to learn about the industry and our firm and enjoy working in a fast-paced, hands-on environment
• Are tech savvy, with proficiency to quickly learn new technology tools, platforms, and software
• Have a positive, can-do attitude
• Are open to feedback and coaching

Preferably, candidates will have obtained a bachelor’s degree and have two years of financial services experience. Experience working at a Registered Investment Advisor or an RIA custodian is desirable.

Compensation:

Commensurate with experience

Competitive benefits and 401k package

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Boston Financial Management, LLC also takes affirmative action in support of its policy to hire and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation package:

• Yearly bonus

Schedule:

• Monday to Friday

Ability to Relocate:

• Boston, MA 02109: Relocate before starting work (Required)

Work Location: Hybrid remote in Boston, MA 02109