Position: Business System Analyst
Location: Boston, MA (Hybrid)
Duration: 8 Months (renewed after Jul 1, 2023)
Hours per Week: 37.5
Position Summary:

• The ideal candidate will have strong experience working as a conduit between the business and the development team to identify and document requirements.
• The ideal candidate must conduct thorough business process analysis to understand workflows and systems, document current processes and systems, create documentation for new processes such as BRD/FRD/SRS, develop use cases and user stories, and manage requirement changes.
• The candidate should have strong communication and organizational skills, attention to detail, problem-solving skills.
• Furthermore, the Business System Analyst must possess a strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams.
• The Business System Analyst would also help with software QA through different phases of software development, Dev, Test and Production releases.
• The candidate should be able to work on multiple projects at the same time and handle multiple timelines.

Primary Responsibilities:

• Execute business analysis tasks and strategies to achieve overall project business analysis goals, in line with current client's IT BA methodology and responsibilities.
• Work with business users to research, understand, and document business processes and requirements using common tools such as JIRA, VISIO, SharePoint, MS Office Suite.
• Work with project managers to execute deliverables throughout all phases of software delivery.
• Analyze and document current state vs future state using UML methodologies.
• Work with system and solution architects to communicate business needs, understand solution capabilities and constraints, and assist in documenting/translating solution architect visions to business partners.
• Independently lead and document requirements-gathering sessions.
• Using agile methodology, create and maintain business requirements documentation.
• Create clear, organized user stories. Document detailed system specifications.
• Collaborate with UI/UX designer to develop UI specifications.
• Contribute to business analysis process maturity and governance programs.
• Perform software QA through Development, Test and Production release phases.
• Create test cases during development process.
• Help executing tests through all phases.
• Record, work with development team to analyze bugs and errors found.
• Document test results for development team and application stake holders.
• May need to coordinate with Network and Infrastructure teams.
• Perform other duties related to software delivery as needed, including training end users.
• Providing ongoing end-user support.
• Knowledge of Power BI is a plus.

Qualifications

• BS/MS or a minimum 4 year degree in a related field.
• 4 years of relevant hands-on experience working in software development as business analyst
• Must be highly organized with strong analytical and problem-solving skills, and great attention to detail
• Proven skills in breaking down and optimizing complex business processes
• Proven experience leading and documenting requirements-gathering sessions and developing user stories.
• Strong working knowledge of software development, Waterfall and Agile (Scrum, Kanban) methodologies
• Demonstrated ability to prepare User Stories, Process Flows, BRDs, FRDs, Use Cases and Data Mapping documents
• Must be able to communicate with non-technical (business) and technical (development team) audiences
• Certified Business Analyst Professional or Certified Scrum Master is preferred but not required
• Experience with Jira is preferred.
• Experience with smartsheet is a plus.
• Some background in environmental issues, energy, or government experience preferred but not required

Desired Skills

• Must have exceptional verbal and written communication skills
• Must be a quick and enthusiastic learner
• Effective negotiator with the ability to successfully balance business needs with IT time and resource constraints and arrive at mutually acceptable outcomes
• Comfort working in a fluid environment where visions and requirements may change
• Must be able to prepare acceptance test plans, test cases and QA processes and work directly with end-users to ensure that application functionality meets requirements
• Must be able to work independently, or direct technical staff with a collaborative, hands-on approach
• Ability to manage multiple tasks simultaneously
• Applies a proven customer-first approach when working with others.