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Dispatcher
$46k-62k (estimate)
Full Time | Specialty Trade in Construction 1 Month Ago
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Bonney Plumbing, Electrical, Heating & Air is Hiring a Dispatcher Near Sacramento, CA

We are seeking a reliable and efficient Dispatcher to join our team in Novato, CA. You will be responsible for coordinating and dispatching our technicians to the jobs assigned to ensure timely and efficient services for our customers. You will make dispatch decisions related to scheduling, delegating HVAC or plumbing service, repair, and sales calls to the field staff. Other duties include but are not limited to:
  • Communicate with customers and technicians regarding service time frame, appointment availability, delays, or special instructions
  • Working closely with the customer service team members and field staff
  • Track field technician work location, equipment, and work status
  • Monitor scheduled service appointments and help anticipate dispatching decisions throughout the workday
  • Relay accurate information to customers and technicians, ensuring proficient, and quality experiences
  • Make sound, efficient, and profitable decisions to direct field staff throughout the service areas based on urgency, logistics, technician skill sets and specialized equipment
  • May work overtime as needed
  • Performs other relevant duties as assigned by the needs of the business
Qualifications and Skills:
  • High school diploma or equivalent
  • 2 years of experience as a Dispatcher, or Call Center Rep
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong customer service skills
  • Ability to communicate effectively both written and verbally
  • Ability to work in a fast paced and results driven environment
  • Ability to meet all Company safety requirements
What's in it for me?
  • Medical, Dental, and Vision plans for you and your family
  • Vacation Pay, Sick Pay, and Holiday Pay
  • 401k Retirement Plan with company match
  • Life insurance and accident insurance 
  • Special Program Options: FSA & EAP 
  • Referral Bonuses, Loan Program, and Employee Discounts Program 
  • Ongoing Training for your Professional Development & Life Skills Courses 
  • Uniforms and Uniform Laundering – Work Boot Allowance 
  • Tools and Equipment Provided 
  • Company Vehicle & Gas Card 
  • Company issued iPhone iPad
  • Fun company sponsored events with lots of giveaways
  • Working in a energetic, collaborative, and fun environment
Pay Range: 20.00 - 25.00 hourly

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$46k-62k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

04/30/2024

WEBSITE

bonney.com

HEADQUARTERS

ELK GROVE, CA

SIZE

25 - 50

FOUNDED

1978

CEO

RICHARD MARK BONNEY

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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About Bonney Plumbing, Electrical, Heating & Air

Leading the way home. Modern, sophisticated, and always the one right out front, Bonney has been leading the Sacramento home...since 1978. We believe your home should be the most treasured, enjoyable place on the entire planet...and we are 100% dedicated to helping make that reality. That's what we've always done. And it's what we will always do! Bonney is a full-service plumbing, electrical, heating, and air conditioning company based in Sacramento servicing customers across Solano, Yolo, El Dorado, Sacramento, Placer and San Joaquin Counties. The Bonney team has an A+ Rating from the BBB and... works hard to provide professional, reliable and certified services for residential and commercial customers. More
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The job skills required for Dispatcher include Customer Service, Scheduling, Logistics, Communicates Effectively, Time Management, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

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