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Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.
Bold is looking to hire a Customer Service Associate to join our team. As a Customer Service Associate, your patience, good listening skills, attention to detail, and overall positive presence are at the core of your character, making you a natural for making our customers happy. You are our number one ambassador. With a focus on the customer, you give support every step of the way, from being a supportive voice on the phone to taking orders and helping to address customer service problems with ease.
Responsibilities
Focus on meeting the customer’s expectations by utilizing all resolution options.
Maintain knowledge of current advertising, promotions, and catalogs, and the status of merchandise.
Connect with customers by asking open-ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.
Participate in the community to promote the brand and stay informed concerning competitors.
Demonstrate safe practices and procedures in store by adhering to company standards.
1 year’s experience handling inbound customer issue resolution using email, phone, and chat
Experience in the fast-paced role of customer service and resilient in an ever-changing setting
Effective written communication skills, including top-notch grammar , spelling, and ability to write both formally and casually;
Highly motivated individuals who work well in a team environment
Organized, can juggle both resolution and succinct communication
All your information will be kept confidential according to EEO guidelines.
Full Time
IT Outsourcing & Consulting
$39k-49k (estimate)
03/05/2023
05/17/2024
boldgroup.com
COLORADO SPRINGS, CO
100 - 200
1981
MATTHEW NAROWSKI
$5M - $10M
IT Outsourcing & Consulting
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.