25 Customer Service Representative Jobs in West, WI
Bob's Main St Auto & Towing, Inc. is Hiring a Customer Service Representative Near West, WI
As a customer service representative in the automotive industry, you will play a pivotal role in ensuring an exceptional customer experience. Your responsibilities involve a dynamic blend of customer interaction, efficient scheduling, and collaboration with automotive technicians and service writers.
- Customer Interaction: Provide exceptional customer service by greeting customers, addressing inquiries, and ensuring a positive experience throughout their visit.
- Appointment Scheduling: Efficiently schedule and confirm service appointments.
- Phone Handling: Answer incoming calls promptly, addressing customer inquiries, providing information on services, and directing the calls to the appropriate department.
- Emission Testing: Conduct emission testing procedures in compliance with regulatory standards, ensuring accuracy and timely completion.
- Vehicle Check-in: Coordinate the smooth flow of vehicles entering the service area, accurately recording customer information, service requirements, and assigning appropriate service bays.
- Billing and Payments: Process service transactions, generate invoices, and handle customer payments efficiently.
- Quality Assurance: Ensure the cleanliness and organization of the service waiting area, creating a welcoming environment for customers.
- Other general office duties and support.
- Strong customer service and communication skills.
- Knowledge of automotive service processes and emission testing.
- Ability to multitask and handle a fast-paced work environment.
- Familiarity with computer systems for scheduling and transaction processing.
- Detail-oriented with excellent organizational skills.
- A good driving record, a valid driver’s license.
- At least 21 years old (for insurance purposes).
- Health Insurance.
- Life Insurance.
- Paid Holidays.
- Paid Vacation.
- 401(K) with company contribution.
- Profit Sharing.
- Semi-annual company parties.
- Paid Training.
- No experience needed.
- Day Shift
- Monday-Friday
- No nights
- No weekends
Job Summary
Full Time
$35k-45k (estimate)
03/23/2023
05/26/2024
The job skills required for Customer Service Representative include Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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