This is a unique opportunity to learn and grow in the real estate business while receiving a salary plus lucrative bonuses!

Our ISAs generate leads from various inbound and outbound lead sources. The ISA assists in all aspects of the client accumulation process by prospecting, cultivating, setting appointments, and managing leads in the Client Relationship Management (CRM) database system (Follow Up Boss). The ISA obtains critical information about our buyer and seller leads and schedules appointments with Boardwalk Realty’s buyer's agents.

This role involves great attention to detail, making calls, a strong commitment to systems, a friendly/personable demeanor on the phone, data entry along with great customer service when communicating with customers/clients. Excellent and in-depth training is provided one on one with our ISA managers. No experience is necessary. We just ask that you are enthusiastic and easily coachable with a can-do attitude.

Culture is of utmost importance to us! We often host company events, happy hours, and even top chef competions! We are not into drama and hope you aren't either. We are definitely selective in who we hire but if you are chosen, you will have found a team full of highly motivated, successful agents and staff who are all working toward the same goal. We are proud to be among the top 1% of Zillow brokerages nationwide. We are continuously growing and always strive to exceed goals and customer service expectations.

Compensation: Salary Base Commission - $45k - $60k

Responsibilities:

• Answer inbound calls and set appointments to assist in building pipeline of future clients.
• Be productive and set appointments while responding quickly and efficiently to customer inquiries 24/7.
• Make outbound calls, receive inbound calls, communicate via email/text, coordinate and schedule real estate buying and selling opportunities.
• Follow up daily using the CRM (Follow Up Boss) to stay on top of clients who may need extra nurturing.
• Consistently track and convey productivity and sales metrics to management.
• Follow scripts to deliver our team value proposition and handle objections.
• Qualify leads to discern clients' motivation and discuss the needs and wants of buying/selling a home.
• Become a pro with Real Scout and learn how to use this tool to better serve our clients.
• Ensure the client always has a 5-star customer service experience.
• You will be responsible for the On-Call phone anywhere from 3/4 days per month including 2 weekends a month. If your schedule does not allow for night and weekend work activity (from home), this will not be the position for you! You will be getting calls back and incoming calls occasionally during these times.

With a focus on delivering a stellar client experience, you will have an opportunity to make a huge experience in clients' lives as they navigate one of the biggest transactions of their life.

Qualifications:

• No real estate experience is needed but active GA Real Estate License is a Plus!
• Work in-office Monday - Friday. Hours are 9:00 am - 5:00 pm.
• Must be willing & able to work outside office hours if a client needs assistance.
• An action-oriented individual who will put in the work required to achieve success for the team and yourself.
• Innate sales talent: Do you love sales? Do you develop strong relationships?
• Thick skin: Do you let rejection get you down or are you able to shake it off and keep it moving?
• Excellent organizational, time management, and follow-up skills. Ability to work within multiple screens at a time.
• Awesome phone and communication skills; dynamic, articulate, and well-spoken.
• Wants more for themselves than just a weekly salary - your drive to do BIG things will result in the salary you desire!
• Passionate about selling with strong problem-solving skills and a solution-oriented focus.
• Ability to use or quickly learn our real estate-specific CRM (Follow Up Boss) and marketing/lead technologies.
• Have the social skills to be comfortable on the phone having conversations that may set you outside your comfort zone.
• Be a team player who thrives working with a tight-knit company and fits into our no-drama culture!

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Professional development assistance

Experience level:

• No experience needed

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Call Center: 1 year (Required)

Work Location: In person