Call Center Agent Qualifications and Skills:

• High school diploma or equivalent
• Proficient in relevant computer applications
• 1-3 years of experience in a call center/phone customer service environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
• Bilingual is a plus, but not required
• Must be able to work a flexible schedule including some evenings and weekends (40 hours/week)

Requirements of the Call Center Customer Service Representative

• Proven customer service experience (minimum 1 – 3 years).
• Demonstrate excellent phone and verbal communication skills.
• Experience with heavy inbound and outbound calls (no cold calling required).
• A highly professional approach and appearance.
• MUST speak clearly and have a pleasant phone manner.
• A demonstrated dedication to customer service.
• The ability to instantly build rapport with clients.
• Being organized, self-disciplined, and a quick learner.
• Bilingual is a plus but not required.
• Must be able to work a flexible schedule with some Saturdays (40 hours per week)

We offer the Call Center Customer Service Representative:

• 
  Earn up to $xx.00/hr. (includes an xx.00/hr. Base Salary Performance Bonuses)
• Great company benefits!
• A clearly defined career path designed for personal and professional growth.
• The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere.
• This position involves making inbound and outbound calls. No cold calling!

You must be able to pass a drug screening. We are an Equal Opportunity Employer.

We look forward to speaking with you! - No Phone Calls, Please.

www.dealer-fx.com/blueprint/