Responsibilities:
- Provide exceptional customer service to clients in a professional and courteous manner
- Answer incoming calls and respond to customer inquiries promptly and efficiently
- Assist customers with product information, order placement, and issue resolution
- Perform data entry tasks accurately and efficiently
- Utilize phone etiquette skills to ensure positive customer interactions
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Analyze customer feedback and provide suggestions for process improvements
- Upsell products or services to customers when appropriate
- Make outbound calls to follow up on customer inquiries or resolve any outstanding issues

Skills:
- Strong customer service skills with the ability to handle challenging situations professionally
- Proficient in data entry with a high level of accuracy
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Experience with upselling techniques is preferred
- Comfortable making outbound calls to follow up with customers

We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you are a motivated individual who enjoys providing excellent customer service, we would love to hear from you.

Please submit your resume highlighting your relevant experience and language skills.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Every weekend
• Monday to Friday

Work Location: In person