Therapeutic Support Specialist (TSS)

Job Description

JOB SUMMARY

• The TSS works under the direct supervision of a Licensed Therapist.

• The TSS will ensure that all plans and activities are coordinated according to the treatment plans and goals of each client.

• The TSS will observe client’s behaviors daily, effectively intervene with any crisis situation, demonstrate good judgment in decision-making and provide effective redirection as needed.

• Assists in the maintenance of a safe, secure environment that enhances treatment and/or educational effectiveness and growth in social-emotional skills and self-regulation.

• Assists in progressive programmatic development using an integrative model of care with consideration of both behavioral and emotional health issues.

• Provides therapist with assistance in screening, assessment, treatment planning, life skills, wellness and prevention activities, and crisis intervention.

• Plays a significant role in providing input, treatment, and coordination for social-emotional wellness and prevention as a member of a clinical team.

• Contributes to a strength-based environment, utilizing relationship building and positive connection techniques.

• The TSS will provide a variety of direct care and supportive services by collaborating and assisting with the other mental health professionals and providers across settings.

• With supervision from Licensed Therapist, the TSS will provide assistance in the group/classroom setting by teaching and reinforcing daily skills to facilitate clients with their treatment plans and goals.

• The overall objective for the TSS is to provide our clients opportunities to learn and grow in a structured, safe, and nurturing environment, while developing healthy social-emotional skills.

• It is essential for the TSS to have the knowledge of behavioral management, de-escalation methods, defusing techniques to prevent unsafe behavior that is harmful to self or others and the ability to apply these techniques to a client population in various levels of crisis.

PRIMARY RESPONSIBILITIES

· Provides care to clients in a manner that promotes safety, comfort, and the therapeutic environment.

· Assists clients with activities of daily living; attends to client behavioral difficulties and aids in crisis intervention, as needed.

· Works with other members of a multi-disciplinary team in leading activities as outlined by the program.

· Charts client observations, following prescribed procedures and standards.

· Maintains confidentiality of client records.

· Attends and participates in group sessions/individual sessions, in-service education, and staff meetings.

· Maintains established institutional policies and procedures, objectives, quality assurance program, safety, and environmental and infection control standards.

· Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops.

· May provide liaison with patients, families of patients, or external facilities and agencies.

· Performs miscellaneous job-related duties as assigned.

· Monitors activities and groups to assist therapist in data collection to inform client treatment.

· Assist with step-down support as needed for assigned clients.

KNOWLEDGE AND SKILLS

• Knowledge of crisis intervention techniques.

• Ability to interact with patients, families, faculty and/or staff in a team environment.

• Ability to maintain quality, safety, and/or infection control standards.

• Ability to understand and follow safety procedures.

• Ability to assess and provide for the day-to-day needs of children ages 3-5, struggling with mental, emotional, social, and/or developmental difficulties.

• Skilled in preparing and maintaining client records.

• Ability to communicate and interact with mental health professionals and educators in a team environment.

• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.

• Foster a safe and therapeutic community environment.

• Maintain appropriate boundaries with clients and families.

• Provide direct client care, guidance, and positive role modeling.

• Ability to familiarize and maintain the standards and competencies of BBSC.

EDUCATION AND QUALIFICATIONS

• Minimum of 21-years old.

• A High School Diploma or GED with one year in behavioral health field is required.

• An Associate Degree or higher in a related field or behavioral health field is preferred.

• An equivalent combination of education and experience directly related to behavioral health is acceptable.

• Proficient ability to communicate well verbally and in writing.

• Ability to perform duties with minimal supervision from a Licensed Therapist.

• Ability to function as a team member.

• Experience working with individuals from various cultural and socio-economic backgrounds.

• General knowledge and aptitude for working with adults, families, and children; regardless of sex, race, age, disability, color, creed, national origin, religion, marital status, affectional orientation, gender identity, or veteran status.

• Must pass a background check.

• Must be able to obtain CPR and First Aid and keep certification current.

• Negative TB Test within the past 12 months.

• Ability to show compassion and empathy with one-on-one contact and over the phone is required.

• Ability to multitask, work well under pressure, and turn on a dime, as necessary.

• Proficiency with Microsoft Office (Word, Excel, Outlook) required.

• Ability to problem solve and exercise flexibility.

• Ability to multi-task and successfully prioritize workload.

• Ability to read and interpret written information; write clearly and informatively; edit work for spelling and grammar.

· Ability to speak clearly and professionally in positive or negative situations; listens and gets clarification; responds well to questions; and participates in meetings.

· Ability to communicate professionally with supervisors and leadership and take constructive feedback.

Job Type: Full-time

Pay: Up to $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person