Job Description
Your Role
The Data and Analytics (D&A) organization focuses enterprise-wide to partner with business stakeholders to apply the power of data & analytics to deliver new insights and data-driven solutions to accelerate business outcomes. The Data Services & Solutions team is part of the centralized D&A organization and oversees the design and implementation of data solutions and data products. The Program Manager, Principal will report to the Sr Director, Data Services and Solutions. In this role you will be responsible for all aspects of program and project development involving cross-functional teams focused on delivery of internal products, programs, or administrative systems. Oversees plans and directs schedules as well as budgets. Monitors programs/projects from initiation through delivery and interfacing with internal customers. Organizes activities and interdepartmental meetings; ensures communication facilitates completion of the program/project on schedule and within budget constraints. Applies Agile (SCRUM) or Waterfall methodology, or hybrid, depending on the stakeholders, and processes involved.
Your Work
In this role, you will:

• Operate at a strategic business level to ensures projects/programs are in line with Blue Shield of California strategic goals
• Consult with all levels including senior management, make recommendations, and influence decision-making
• Leverage cross-functional internal and external relationships to drive initiatives forward
• Plan and implement multiple and extremely complex projects/programs spanning across business areas
• Determine key business issues, develop effective mitigation plans and implement to successful conclusion and resolution
• Organizes the interdepartmental activities and may perform operational responsibilities. Participates cross-functionally in business planning to support business unit strategy
• Continually update relevant business stakeholders of project status and reguluarly publish project status reports
• Serve as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives
• Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts
• End-to-end responsible for managing scope, timeline, budget and quality for assigned workstream/area
• Plans and establishes goals and objectives for the department or in partnership with the department lead
• Has budgetary responsibility and/or manages certain processes or projects within department's budget; validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures
• Be responsible for making improvements and modifications to operating policies to enhance performance of the department
• Conduct extensive investigation and critical thinking to understand root cause of problems that are difficult and unique issues across functions and/or businesses; develop new perspectives and innovative approaches on existing or new problems and apply agile methods
• Be responsible for proactively improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation; results may serve as precedent for future decisions
• Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects

Qualifications
Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 10 years of prior relevant experience
• Requires an understanding of basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Subject matter expert in sophisticated, best practices organizational development, process improvement or project management processes
• Technically proficient, having a broad background in problem solving tools
• TQM, Six Sigma certification or Project Management certification is preferred
• Experience supervising a team consisting of professionals and /or supervisors
• Ability to effectively maneuver through organizational dynamics and tailor approach to ensure optimal outcome

Pay Range:
The pay range for this role is: $ 136400.00 to $ 204600.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About the Team
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office

• Hybrid - In a business unit approved office a few times per year to 3 days per week, on average

• Office - In a business unit approved office 4 days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.

Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.