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COMPANY DESCRIPTION:
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
Position Summary:
Blue Acorn iCi’s Customer Engagement team is looking to hire an experienced Remote Customer Engagement Specialist. The representative must have the ability to work fully remote, i.e. access to reliable wifi connection and a quiet workspace during their shift. This individual will be responsible for answering calls, emails and chats. You may provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's request. Must be willing to listen, learn, and resolve any customer inquiry. The ideal candidate will demonstrate a passion for the beauty industry and sharing their knowledge with others. One weekend day is a requirement for this position
We have the following shifts available (all listed in Eastern Standard Time Zone):
Tuesday - Friday 9:30am - 6pm or 12:30 - 9pm
Sunday 9am - 5:30pm or 12:30 - 9pm
No work on Saturdays and Mondays
Essential Job Duties and Responsibilities
Requirements and Qualifications
Home Environment and Work Space:
Full Time
Retail
$46k-62k (estimate)
01/14/2024
01/11/2027
blueacornici.com
CHARLESTON, SC
100 - 200
2008
Private
$10M - $50M
Retail
Blue Acorn is a digital customer experience company that offers data analytics and content management solutions for businesses.
The job skills required for Customer Engagement Specialist (remote) include Customer Service, Customer Support, Troubleshooting, Flexibility, Time Management, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Engagement Specialist (remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Engagement Specialist (remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Engagement Specialist (remote) positions, which can be used as a reference in future career path planning. As a Customer Engagement Specialist (remote), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Engagement Specialist (remote). You can explore the career advancement for a Customer Engagement Specialist (remote) below and select your interested title to get hiring information.