COMPANY DESCRIPTION:

Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

POSITION SUMMARY:We are looking for a web-oriented Senior Business Systems Analyst with eCommerce experience who will be responsible for working with clients and internal development teams on projects ranging from UX/UI, design system, and CMS integration with eCommerce. This person will be tasked with gathering business requirements, generating documentation, refining features, and creating user stories and acceptance criteria.

RESPONSIBILITIES:

• Work with business partners to align technology solutions with business strategies
• Establish and foster stakeholder relationships and manage client expectations
• Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, and documenting changes) to prioritize immediate business needs
• Lead the development and communication of business requirements and functional specifications for the design and implementation of business solutions
• Provide recommendations for business process redesign and documentation as needed for new technology
• Articulate and confirm understanding of business requirements to IT
• Plan and facilitate requirements workshops
• Develop use cases, user stories, and other artifacts
• Investigate problems and develop recommendations for resolution
• Establish measurable individual and team objectives that are aligned with business goals
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop test cases for User Acceptance Testing
• Maintain documentation on system functionality
• Complete other duties as assigned

REQUIREMENTS:

• At least 3-5 years in retail eCommerce working on Agile delivery environment
• Exposure to design library concept or any type of CMS integration with ecommerce
• Bachelor’s degree in Computer Science, Information Systems, Business, or related field
• 3-4 years of technical business analysis experience
• High level of business acumen coupled with technical knowledge
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

PREFERRED SKILLS & TECHNOLOGIES:

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace
• Experience utilizing Salesforce Commerce Cloud is a plus

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

California applicants: Please click here for CCPA disclosures.