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Customer Service Associate
$61k-74k (estimate)
Full Time 1 Month Ago
Save

Bliss Car Wash is Hiring a Customer Service Associate Near Brea, CA

BLISS Car Wash
  • Customer Service Representative - $500 Sign on Bonus
  • Base $16.00 - $18.00 hourly base pay, plus commission and incentives.
Benefits
  • $500 Sign on Bonus
  • Hourly plus commission and incentives
  • Flexible working hours
  • Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
  • 401k with Employer Matching
  • FREE weekly car washes
  • We offer the opportunity for growth within the BLISS family and value each one of our team members
BLISS Car Wash is rapidly growing and looking for energetic, smiling team members.
At BLISS we make a difference one car at a time. It’s not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we’ll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We’re all part of life on this planet and together we can make it better.
If this sounds like you, then BLISS wants to invest in you and your future.
Responsibilities
  • Greet guests and create an exceptional first impression for all guests.
  • Educate all guests on single wash, upgrades, and membership packages.
  • Offer & Sell BLISS Monthly Unlimited Wash Memberships.
  • Offer & Sell BLISS Single Wash Packages as well as Upgrades.
  • Be able to process payments.
  • Ensure all vehicles are loaded safely and correctly onto the conveyor.
  • Prep the vehicle within company guidelines.
  • Quality Control area - verify all vehicles are BLISS clean and wipe down vehicles within company guidelines.
  • Provide excellent service to ensure all guests have a great experience.
  • Maintain a safe and clean work area.
  • Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
  • Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
  • Ability to follow directions as well as to exercise good judgment and make decisions consistent with the job functions.
  • Follow company safety protocol.
  • Be a team player.
Job QualificationsExperience: Combination of experience such as car wash, retail, and guest service industries preferred BUT NOT NEEDED.Knowledge
  • Must always maintain the highest level of service.
  • Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt to a variety of situations.
  • Ability to work varied hours/days as business dictates.
  • Demonstrates ability to improve through training.
Skills: Build great relationships with guests and co-workers through great communication and follow-through.
Work Schedule: Full-time & Part-time employees can work varied hours/days as business dictates.
Reporting Relationships: Reports to the Site Manager.
Working And Environmental Conditions
  • Works mainly outdoors and at times indoors.
  • Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) The constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure.
Physical Demands
  • Must have the ability to lift up to 50 lbs.
  • Ability to stand or walk for long periods of time.
  • Ability to operate all related equipment.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.
We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.

Job Summary

JOB TYPE

Full Time

SALARY

$61k-74k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

06/22/2024

WEBSITE

blisscarwash.com

HEADQUARTERS

Agoura Hills, CA

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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