12 Front Desk Supervisor Jobs in Springfield, IL
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BJ Grand Salon & Spa is Hiring a Front Desk Supervisor Near Springfield, IL
Join Our Team as a Front Desk Supervisor!
Are you a customer service superstar with a passion for the beauty industry? We're seeking a motivated and organized Front Desk Supervisor to lead our salon team!
Job Role: Front Desk Supervisor
Location: 3055 Professional Dr. Springfield, IL 62703
Employment Type: Full-time, Part-time, Flexible Hours
Hourly: $17-$19/hour
About Us: At BJ Grand Salon & Spa we believe in the transformative power of beauty. From stunning hairstyles to rejuvenating spa treatments, we're dedicated to providing exceptional service and creating unforgettable experiences for our clients. Join us in our mission to inspire confidence and empower individuals to look and feel their best!
Your Role: As our Front Desk Supervisor, you'll be the face of our salon and the backbone of our operations. You'll oversee the smooth functioning of the front desk, ensuring that every client receives outstanding service from the moment they walk in. With your leadership skills and attention to detail, you'll motivate and support our front desk team to deliver excellence in customer care.
Responsibilities:
- Supervise and train front desk staff to provide exceptional customer service
- Manage salon appointments, walk-ins, and phone inquiries efficiently
- Handle client inquiries, feedback, and complaints in a professional manner
- Coordinate with stylists, technicians, and other staff to ensure seamless scheduling and service delivery
- Maintain cleanliness and organization at the front desk and reception area
- Assist with administrative tasks such as cash handling, receptionist scheduling, and education sign-up.
- Uphold salon policies and procedures to ensure a safe and welcoming environment for clients and staff
Requirements:
- Previous experience in a customer service or supervisory role, preferably in the beauty or hospitality industry
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in salon software and Microsoft Office suite
- Positive attitude and ability to thrive in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as needed
Perks:
- Competitive salary and benefits package
- Opportunity for career growth and advancement
- Discounts on salon services and retail products
- Supportive team environment with opportunities for training and development
If you're passionate about providing exceptional service and leading a team to success, we want to hear from you! Apply online at www.bjgrandsalon.com or send your resume to crawford@bjgrandsalon.com today and take the next step in your beauty industry career!
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time | Full Time
Consumer Services
$35k-49k (estimate)
03/27/2024
03/29/2024
bjgrandsalon.com
SPRINGFIELD, IL
200 - 500
1999
Private
JOHN LORENZINI
$10M - $50M
Consumer Services
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The job skills required for Front Desk Supervisor include Customer Service, Scheduling, Leadership, Cash Handling, Microsoft Office, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
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Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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