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2 Part-Time Inbound Call Center Representative (Sioux Falls, SD) Jobs in Sioux Falls, SD

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Billion Automotive
Sioux Falls, SD | Part Time
$40k-51k (estimate)
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Sioux Falls, SD | Other
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Part-Time Inbound Call Center Representative (Sioux Falls, SD)
Billion Automotive Sioux Falls, SD
$40k-51k (estimate)
Part Time | Retail 1 Week Ago
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Billion Automotive is Hiring a Part-Time Inbound Call Center Representative (Sioux Falls, SD) Near Sioux Falls, SD

WHO should apply?

We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments.


Your typical work week includes:

  • Monitoring and answering inbound phone calls.
  • Gather information & rout calls to the correct department.
  • Update customer changes in the database.
  • Provide administrative assistance as needed.
  • Attend training sessions and meetings as required.
  • Follow all company policies and procedures.


WHAT we need from you:

  • Strong verbal and written communication skills with the ability to influence.
  • Demonstrate the ability to listen and learn while retaining information quickly.
  • Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision.
  • Task orientated, detail driven, and self-motivated.
  • Ability to think quickly and identify and resolve customer questions or concerns.
  • Exceptional organizational skills.


HOW we will know you are the "ONE":

  • Incredible Customer Service skills
  • Computer skills
  • Call Center Experience
  • Automotive Industry Experience

BENEFITS TO YOU:

We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$40k-51k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/18/2024

WEBSITE

billionauto.com

HEADQUARTERS

RAPID CITY, SD

SIZE

200 - 500

FOUNDED

1935

CEO

BRAD LYNCH

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Billion Automotive

Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with 26 locations in South Dakota, Iowa, and Montana. Billion Automotive employs many talented people in all parts of our business from administrative roles, sales, parts and service! Explore your next career with one of the best automotive teams in the region. Billion employees enjoy excellent benefits including comprehensive health, dental and vision plans, short term and long term disability, life insurance for employees and dependents..., and voluntary benefits such as accident, cancer and universal life. Billion also offers a 401(k) retirement plan that includes an employer match. More
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The job skills required for Part-Time Inbound Call Center Representative (Sioux Falls, SD) include Customer Service, Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Part-Time Inbound Call Center Representative (Sioux Falls, SD). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part-Time Inbound Call Center Representative (Sioux Falls, SD). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part-Time Inbound Call Center Representative (Sioux Falls, SD) positions, which can be used as a reference in future career path planning. As a Part-Time Inbound Call Center Representative (Sioux Falls, SD), it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-Time Inbound Call Center Representative (Sioux Falls, SD). You can explore the career advancement for a Part-Time Inbound Call Center Representative (Sioux Falls, SD) below and select your interested title to get hiring information.

If you are interested in becoming an Inbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inbound Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inbound Call Center Representative job description and responsibilities

Your duties can include obtaining customer information over the phone, explaining policies and products to customers, and determining a customer’s eligibility for certain programs or resolutions.

05/04/2022: Boulder, CO

You'll be answering incoming calls from customers with inquiries on product orders.

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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

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Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

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You troubleshoot both product or service issues with the customer to attempt to find a resolution.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inbound Call Center Representative jobs

A successful Inbound Call Center Representative must have an empathy for their customers' needs.

03/31/2022: Burlington, VT

Inbound Call Center Representative should use pre-determined call center metrics to gauge customer success.

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Must have an excellent attitude towards their work.

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The most skilled Inbound Call Center Representative have more than a way with words and access to relevant customer data.

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As Inbound Call Center Representative you must have 1-2 years of call center experience or customer service experience.

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