15 Call center representative Jobs in Sioux Falls, SD
Billion Automotive is Hiring a Call center representative Near Sioux Falls, SD
Job Details
WHO should apply?
We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments.
Your typical work week includes :
- Monitoring and answering inbound phone calls.
- Gather information & rout calls to the correct department.
- Update customer changes in the database.
- Provide administrative assistance as needed.
- Attend training sessions and meetings as required.
- Follow all company policies and procedures.
WHAT we need from you :
- Strong verbal and written communication skills with the ability to influence.
- Demonstrate the ability to listen and learn while retaining information quickly.
- Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision.
- Task orientated, detail driven, and self-motivated.
- Ability to think quickly and identify and resolve customer questions or concerns.
- Exceptional organizational skills.
HOW we will know you are the "ONE" :
- Computer skills
- Call Center Experience
- Automotive Industry Experience
BENEFITS TO YOU :
We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance.
We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance.
We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.
Last updated : 2024-05-18
Job Summary
Full Time
Retail
$37k-47k (estimate)
05/19/2024
08/17/2024
billionauto.com
RAPID CITY, SD
200 - 500
1935
BRAD LYNCH
$10M - $50M
Retail
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About Billion Automotive
Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with 26 locations in South Dakota, Iowa, and Montana. Billion Automotive employs many talented people in all parts of our business from administrative roles, sales, parts and service! Explore your next career with one of the best automotive teams in the region. Billion employees enjoy excellent benefits including comprehensive health, dental and vision plans, short term and long term disability, life insurance for employees and dependents..., and voluntary benefits such as accident, cancer and universal life. Billion also offers a 401(k) retirement plan that includes an employer match.
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The job skills required for Call center representative include Customer Service, Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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