Overview: As a family owned and operated business, the Bill Cramer has been proudly serving the Panama City area for over 50 years

Service Technicians earn a great income up to $45.00 per hour and paid weekly! Our Service Department is growing due to high customer demand and we are looking for Service Technicians now! If you recognize the value in being a team player and are goal oriented, then Bill Cramer GM would be the “Home” for you!

Benefits 

• 30 day Paid Training Period 
• 401K and Employer Matching 2%
• Health Insurance after 60 days of employment
• Company pays 75% of the base Health insurance plan.
• Dental and Vision insurance after 60 days of employment 
• 3 weeks of vacation.
• Life insurance the company provides after a year.
• Family owned dealer 
• 5 Paid Holidays 

Service Technician Responsibilities and Qualifications: The Automotive Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer’s vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

• Examine assigned vehicle to determine if further safety or service work is required or recommended

• Make accurate use of the multi-point inspection form on each vehicle

• Document all work performed and recommended on assigned repair order

• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time

• Maintain technician proficiency as specified by Asbury standards

• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical

• Utilize product and technical training as assigned by the manufacturer and management

• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology

• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores

• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims

• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees

• Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles

• Utilize hand held devices to diagnose malfunctions

• Assist and help fellow technicians in the shop with vehicle diagnosis

• Participate in the training and developing of novice team members/technicians in the shop

• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced

• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information

• ASE certifications heavily required

Service Technician Requirements:

• GM Certified is a plus

• A team player who is focused on providing exemplary customer service

• Basic mechanical understanding of an automobile

• Strong organizational skills and detail oriented

• Positive and outgoing personality with high energy

• Confidence and persistence

• Upbeat positive attitude

• Strong work ethic

• Valid driver’s license with a clean driving record

• ASE certifications heavily required

We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include a background check, 4 panel drug screening EXCLUDES marijuana and MVR.