Description

GARDEN CENTER SUPERVISOR/MANAGER ON DUTY

Overview: The Garden Center Supervisor oversees daily operations of the garden center and serves as an MOD (Manager on Duty) for the entire Garden Center when scheduled. The primary focus of this position is ensuring a positive shopping experience for customers. The Garden Center Supervisor will be required to take an active role in many Garden Center functions, especially stocking, inventory and merchandise care. More importantly, the Garden Center Supervisor will serve as a main point of contact in the garden center to field questions and resolve issues pertaining to garden center product and operations. This position reports directly to the Garden Center Location Manager and Garden Center Operations Manager.

Qualifications

Minimum education requirements:

• High School Diploma or GED
• Strong knowledge of plant material, soil amendments and other plant care products.

Minimum experience requirements:

• At least 1 year of work experience in overseeing a staff, giving work direction, hiring and scheduling.

• At least 1 year of retail experience
• At least 1 year of relevant experience, i.e. working in a garden center.

Position Requirements:

• Skill in establishing priorities and managing both workload and time wisely.
• Ability to motivate, train and discipline staff when required.
• Ability to adapt to many different situations and seasonal changes in sales and merchandise.
• Ability to multitask and follow through on work assignments., especially those that are detailed.
• Ability to problem solve and display an aptitude for conflict resolution.

Essential Job Functions:

• Ensure proper merchandising and adherence to merchandise display standards.
• Ensure accurate inventory through year-round cycle counts and year-end physical inventory.
• Stock merchandise in greenhouse and specified impulse areas outside of the greenhouse. Verify correct pricing, shelf tags and signage.
• Maintain plant material through proper watering, receiving, display and tagging.
• Customer Service: e.g. answering customer inquiries and assisting in helping customers make the appropriate buying decision.
• Work closely with Location Manager and Receiving Manager to ensure appropriate RSO stock levels.
• Give work direction and ensure employee productivity. Ensure good line flow at checkouts and deal with checkout questions and issues that cannot be solved by cashiers or that need manager overrides etc.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Act as point person for ACE promotions in the garden center: communicate to staff and display promotional materials.
• Respond to pages and Manager calls, especially when the Garden Center Location Manager is not present.

Methods used to interact with coworkers and customers:

• Face to face discussion
• Written
• Telephone / Radio

Physical Activities:

• Ability to work on feet (for long periods of time) and in a hot and humid environment.
• Able to frequently push or pull moderately heavy objects (approx. 50-100lbs).

Work Environment:

• Hot, dry, wet and cold.
• Potential exposure to slippery surfaces and allergy irritants.

Full Time with Benefits

Non-Exempt Position

Drug Free Workplace *Equal Opportunity Employer*

Job Type: Full-Time

Salary Range: $19-$25 per hour *Dep on Experience*