Job Description
The Front of House Manager assists the management team in overseeing restaurant operations and staff, including the execution of all policies, procedures, programs and systems, while maintaining a fun and upbeat team atmosphere. The Front of House Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations and provide the best in hospitality and service.
Responsibilities:

• Monitor, reinforce and ensure that food safety procedures are executed according to policy and health/sanitation regulations
• Work to contribute to increasing sales goals year over year
• Manage food, labor, material costs, and other controllable expenses
• Execute policies and procedures for the control of cash, property, product and equipment
• Monitor inventory levels through ordering to ensure product availability
• Manage and maintain safe working conditions
• Interview applicants for selection in hiring
• Train and manage team members in a manner that exceeds guest expectations and maximizes retention
• Anticipate and identify problems and recommend appropriate corrective actions
• Maintain efficient service, positive guest relations, and ensure products are consistent with quality standards

Qualifications:

• Neat, clean, professional appearance
• Able to communicate effectively with guests and team members
• Friendly and approachable demeanor
• Willingness to work a flexible schedule
• Exhibit a sense of urgency
• High level of confidence
• Very organized
• One year minimum prior restaurant experience

Company Description
Big Fish Restaurant Group is a privately held, professionally managed multi-concept restaurant group that grew from the success of the original Big Fish Grill in Rehoboth Beach, Delaware. Since 1997 when brothers Eric and Norman Sugrue opened the original Big Fish Grill, BFRG has expanded north to Wilmington and across state lines to Maryland with a total of 20 locations. Big Fish Restaurant Group now consists of Big Fish Grill Rehoboth, Big Fish Seafood Market, Big Fish Grill Ocean View, Big Fish Market/Rosenfeld's South Bethany, Big Fish Grill on the Riverfront, Summer House, Salt Air, Obie's By the Sea, Sazio, Stingray, Crab House, Striper Bites, Taco Grande, Trolley Square Oyster House, Washington Street Ale House, Mikimotos, Torbert Street Social, Rosenfeld's Wilmington, Riverfront Events, and Nick's Fish House.
We are proud to say that Big Fish Restaurant Group has been a favorite of those local to Delaware and visiting for over 20 years! Each of our concepts serves only the freshest seafood alongside unique and delicious dishes. We value team members who love amazing food, tasty beverages and making others smile just as much as we do; and we are currently seeking new team members who are driven and hospitality-focused!
Team service is at the heart of what we do, not only because it ensures an outstanding experience for every guest, but also makes for a stress-free and engaging work environment. So an affinity for teamwork and can-do attitude are musts to get drafted to our team! Contagious happiness is certainly a bonus. If you would like to join our fun and dynamic team, go ahead and apply! We can't wait to learn all about you. You can expect to hear from a manager soon to schedule an interview if we think you are the right fit for BFRG. Thank you for your time and good luck!
Big Fish Restaurant Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
Benefits

• Competitive Pay
• Medical, Dental, Vision Insurance
• Paid Vacation Time
• Advancement Opportunities
• Supportive Team Environment
• Meal Discounts