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Technical service representative
BGSF Raleigh, NC
$41k-53k (estimate)
Full Time | Business Services 1 Week Ago
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BGSF is Hiring a Technical service representative Near Raleigh, NC

About the job

At BGSF, our primary goal is to make a difference in people’s lives by connecting the right individuals with the right opportunities.

Throughout our history we have worked tirelessly to cultivate a supportive, energetic environment where employees can expand their skill sets, grow in their careers, and have fun doing it! So, is BGSF the right place for you?

Tell me more

Work / life balance is a top priority at BGSF, both in policy and in practice. Our leadership team not only instated the following policies to support our employees’ lifestyles, they also consistently encourage staff maintain this balance.

These benefits include :

  • Ability to work hybrid
  • Paid maternity and parental leave
  • Matching 401K contribution
  • Company paid Short Term Disability
  • PTO policy with additional days to volunteer, a floating holiday, and your birthday off!

What you’ll do

The Client Service Representative (our Sales Training role) will be responsible for generating relationships with qualified client contacts that have a need for our service offerings and play a critical role in our overall business development strategy.

Responsibilities

  • Assist in building and developing relationships with decision makers (mid-level executives, directors, CIO’s, Project Managers, CTO’s, Controllers, VP of Finance, CFOs) through phone conversations utilizing supplied target prospect lists
  • Apply product and industry specific knowledge and expertise to bring new business and technology insights to clients
  • Identify project-based staffing needs at target companies as well as existing clients
  • Effectively communicate via telephone in a high-volume environment
  • Ensure client satisfaction through ongoing communication and feedback

Qualifications

  • 1 year of sales experience preferred
  • Bachelor’s degree preferred
  • Driven by the potential to make uncapped income
  • Must be able to work in a team environment and contribute as a positive piece of the BGSF team while maintaining a high volume of outbound phone calls
  • Must have effective, enthusiastic, and well-developed presentation skills
  • Need to be competitive and self-motivated
  • Should have a passion for technology and how it impacts businesses (particularly in Accounting & Finance)
  • Needs to be a results-oriented team performer with the motivation and skill to build rapport with decision makers to assist in driving the sales process to meet long and short-term goals

We are committed to OUR VALUES OUR G.I.I.F.T (Growth, Integrity, Innovation, Fun, Teamwork).

BGSF is an Equal Opportunity Employer. We are committed to providing the same opportunities for employment to all qualified people regardless of race, color, creed, national origin, ancestry, religion, gender, gender identity, sex, sexual orientation, age, physical disability, mental disability, marital status, uniform service, veteran status, genetic information, or any other characteristic which may be specified in such laws and regulations.

Last updated : 2024-05-19

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$41k-53k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

05/26/2024

WEBSITE

bgsf.com

HEADQUARTERS

PLANO, TX

SIZE

500 - 1,000

FOUNDED

2007

TYPE

Public

CEO

L ALLEN BAKER JR

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About BGSF

BGSF is a Texas-based company that provides recruiting and staffing services for cyber, real estate, finance and accounts industries.

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The job skills required for Technical service representative include Leadership, Communicates Effectively, Presentation, Innovation, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Service Representative job description and responsibilities

Technical service representatives help customers resolve technical problems associated with a product or service.

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Technical service representatives need to be current on technological developments and trends to be effective on their job.

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Technical service representatives maintain record of call transactions using computer systems and special tracking software.

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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.

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Guidance of the users to support them in becoming more productive.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Service Representative jobs

Understand the customer’s grasp of technology.

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Have a clear escalation pathway.

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Ability to use positive language.

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Consider a professional certification.

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Create a Service Catalog Template.

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Step 3: View the best colleges and universities for Technical Service Representative.

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