13 Desktop Support Technician Jobs in Aurora, CO
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Beyond IT Support is Hiring a Desktop Support Technician Near Aurora, CO
- 401(k)
- 401(k) matching
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Help or transport service
- Savings bank
- Tuition assistance
Job Description
- Be the first response to incoming tickets in the queue
- Conduct troubleshooting and implement resolutions
- Solve common issues such as password resets, information requests, software installs, hardware installs/troubleshooting, creating shared mailboxes/calendars, assigning mailbox permissions, etc.
- Handle vendor support calls for warranty repairs
- Prep, deliver and setup new computers.
- Physical Computer Repair, laptops, desktops and peripherals.
- Remote phone support and Onsite support at client locations
- Improve customer service, perception, and satisfaction.
- Fast turnaround of Customer Requests.
- Must have personality and the ability to connect with people. Interpersonal skills are just as important as technical skills. Our business is based on long-term relationships and the candidate must continue to build those relationships.
- Ability to multi-task
- Ability to work in a team and communicate effectively.
- Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
- Escalate service requests that require Tier 2/Engineer level support, following ticket to resolution.
- Ticketing system experience
- A certification
Job Summary
Full Time
$48k-60k (estimate)
01/28/2024
04/24/2024
beyonditsupport.com
Norwalk, CT
<25
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The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Computer Repair, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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