At Better Debt Solutions, our mission is to nurture a culture of compassion and empowerment. It is rooted in empathy and driven by tailored strategies, transparent practices, and exceeding expectations. By focusing on helping individuals thrive, we unite our team and clients in a shared journey towards a BETTER future.

This role is an in office position for candidates within a commutable distance of our Irvine location. This role is Exempt Salary starting at $72,000.00 plus uncapped commissions. This role is open to candidates who do not require visa sponsorship. 

Join our team at Better Debt Solutions and be a part of an exciting chapter in our company's growth! We're on the lookout for an experienced Sales Manager who is driven, possesses a strong professional presence, and has the proven ability to lead and excel on the phones. If you're a dedicated and motivated individual with a track record of success, we invite you to embark on this thrilling journey with us. Your expertise and enthusiasm will play a pivotal role in shaping our future. Come join us and make an impact!

Why Work for Better Debt Solutions:

• Monthly Bonuses, Reward programs, UNCAPPED Commission!!
• Chance to earn your spot on the Annual Company Vacation
• Career Opportunities & Progressive Career Paths
• Work Culture that empowers and uplifts you!
• BBB Accredited Company

What you'll be doing:

• Lead, motivate, and coach a team of call center sales representatives to achieve individual and team sales targets.
• Monitor and analyze sales performance metrics, such as conversion rates, call quality, and revenue generation, and take corrective actions as needed.
• Provide training and ongoing development opportunities for sales team members to improve their product knowledge, sales techniques, and customer service skills.
• Ensure that all calls meet quality standards and compliance requirements. Provide feedback and coaching to improve call quality.
•  Collaborate with the sales management team to develop and implement sales strategies, goals, and incentives to drive revenue growth.
• Prepare and present regular reports on team performance, key metrics, and trends to senior management.
• Maintain a customer-centric approach, ensuring that customers receive exceptional service and resolution of their inquiries or concerns.
• Identify opportunities for process improvement within the call center and implement best practices to optimize efficiency and productivity.

What we are looking for:

• Minimum of 3 years of debt settlement experience.
• 3 years of experience in a leadership or supervisory role.
• Strong knowledge of sales techniques, customer service principles, and call center operations.
•  Excellent communication, coaching, and interpersonal skills.
•  Proficiency in using CRM software and other relevant tools.
•  Ability to work in a fast-paced and target-driven environment.

 Benefits:

•  Competitive salary and performance-based bonuses.
•  Health, dental, and vision insurance.
• Opportunities for career growth and advancement.
•  A supportive and collaborative work environment.

Better Debt Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.