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PATIENT SERVICE REPRESENTATIVE
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$69k-88k (estimate)
Full Time 1 Week Ago
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Beth Israel Lahey Health is Hiring a PATIENT SERVICE REPRESENTATIVE Near Boston, MA

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Job Type:
Regular
Scheduled Hours:
40
Work Shift:
Day (United States of America)
Patient Service Representative plans oversee & organize daily operations in busy orthopedic practice. This position requires the ability to report to various sites. 830 Boylston St., Chestnut Hill, MA and 40 Allied Drive, Dedham, MA
Job Description:
PATIENT SERVICE REP
  • Under the direction of the physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice.
  • Perform initial intake by collecting patient insurance data, demographics, and co-pays. Obtain all necessary patient signatures. Scan insurance cards and driver's licenses into electronic health records.
  • Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
  • Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
  • Respond to the billing company's requests for documentation or clarification of charges.
  • Prepare the next day's paperwork and schedules. Confirm provider schedules and adjust as needed.
  • Assist with mail pick-up and delivery. Separate, distribute, and scan mail.
  • Provide phone support and monitor fax inboxes as needed.
  • Assist with surgical, ancillary testing, and consultation scheduling as necessary. Enter orders in EMR as needed
  • Other duties and special projects, as identified and assigned.
FLSA Status:
Non-Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled

Job Summary

JOB TYPE

Full Time

SALARY

$69k-88k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/20/2024

WEBSITE

bilh.org

HEADQUARTERS

BOSTON, MA

SIZE

3,000 - 7,500

FOUNDED

2019

CEO

KEVIN TABB MD

REVENUE

$10M - $50M

INDUSTRY

Hospital

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About Beth Israel Lahey Health

Beth Israel Lahey Health is a new, integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what health care can and should be.

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The following is the career advancement route for PATIENT SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a PATIENT SERVICE REPRESENTATIVE, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT SERVICE REPRESENTATIVE. You can explore the career advancement for a PATIENT SERVICE REPRESENTATIVE below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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