Major Gifts Officer - Development

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary: The Major Gifts Officer will play a critical role in increasing donor support and acts as an ambassador for Bay Cove Human Services and CASPAR across the community. Responsibilities include: new donor identification, cultivation and stewardship of existing donors to increase overall retention and giving levels, relationship management between donors and others on the board and staff who work with them and the ongoing integration of the Bay Cove and CASPAR brands. The Major Gifts Officer will also be responsible for leading appeal campaigns and supporting the direct response program.

The Major Gifts Officer reports to the Chief Advancement Officer, and will work closely and collaboratively with the Chief Advancement Officer, the Advancement Team, board members and other external stakeholders.

This is an exempt position.

Reports to: Senior Director of Development

Essential Functions of the Position:

• Maintain a personal portfolio of major gift prospects (defined as those giving a gift of $1,000 ), as well as those donors and prospects that have the capacity to give at the majors level or higher.
• Serve as the primary relationship manager for this portfolio of prospects, developing and implementing a written donor strategy and relationship record (using Raisers Edge) of all interactions.
• Create and lead a comprehensive and effective Moves Management plan and strategy.
• Manage portfolio of donors through intentional cultivation, solicitation and stewardship meetings, written strategies and other preferred communications tactics.
• Develop solicitation strategies for donors / prospects in support of the organization's annual fund and growth campaigns; ensure strategies are compatible and maximize opportunities with other existing campaigns and appeals.
• Support the fundraising efforts of the Chief Advancement Officer and CEO in securing new and renewed gifts.
• Work with the Advancement Operations Team to screen and prepare profiles of current and prospective donors; establish and refine benchmarks for prospect research processes as needed.
• Ensure proper donor recognition and oversee accurate donor data and lists.
• Work collaboratively with members of the Advancement Team to develop and maintain a detailed campaign plan and timeline for engaging major donors and to achieve campaign goals.
• Work with Senior Director of Development to set priorities; manage and adjust the work plan and calendar as needed.
• Maintain up to date knowledge of major programmatic initiatives at Bay Cove and CASPAR.
• Work with members of the Advancement Team to strategize and help execute cultivation events for major donors and prospects.
• Be a visible presence at special events and participate in community and industry-wide networking events.
• Collaborate with the Senior Director of Development to explore the viability of a planned giving program. If appropriate, develop a strategy for outreach to and cultivation/stewardship of planned giving prospects and donors.
• Develop all supporting materials for planned giving program.
• Provide analysis and recommendations based on reporting.

Job Requirements:

• Self-starter who is adaptable and productive in a hybrid work environment.
• Ability to conceive, plan, and execute a major gifts program, including: annual giving, special events, and special projects/campaigns.
• Excellent grasp of Raiser's Edge or other CRM database software.
• Willingness to be hands-on in a role that is demanding and requires a high level of energy and professionalism.
• Working knowledge of search functions for donor research purposes.
• Superior interpersonal skills and ability to communicate professionally with a culturally diverse group of volunteers, co-workers and donors.
• Excellent organizational and project management skills and ability to prioritize workload in a timely manner to complete assignments with many deadlines and competing requirements.
• Bachelor's degree or 5 years of development experience managing high level donor relationships, with demonstrated success in closing gifts of $10,000 and above required.

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• Boston, MA, USA