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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type : Regular
Regular
Scheduled Hours : Work Shift :
Work Shift :
Rotating (United States of America)The Patient Information Specialist will be supporting our Emergency Department.
Our Emergency Department (ED) is a level I trauma center serving the Boston metropolitan area. Each year nearly 55,000 patients are treated in the Emergency Department.
Our state-of-the-art facility is designed to meet the needs of a high-volume, acutely injured or ill patient population.
Job Description :
Job Summary : Provides excellent service and coordination to patients, visitors, physicians and other medical center personnel in two functions : patient information and registration and will rotate to either role as needed.
Responsible for the quality and integrity of patient demographic data, health insurance information, and completion of general agreement forms.
Interacts with diverse populations including the public, patients and their families, medical staff practitioners and medical center personnel and must handle difficult patient situations in an often fast-paced, stressful environment.
Essential Responsibilities :
Organizes clinical medical charts for ED (emergency department) patients and prepares charts for any necessary transport via ambulance.
Assists in managing patient medical records by communicating with the Medical Records Department to ensure that patients have only a single, accurate medical record on file.
Requests patient chart merges when necessary / completing appropriate merge documentation.
Triages phone calls coming into the ED from outside providers, patient family members, and BIDMC clinicians from other parts of the Medical Center.
Communicates medical information between ED clinical staff, and operates electronic and public paging systems. Receives patient critical call back results from the lab which are logged and reported to ED clinical staff for follow-up care.
Collects and verifies information utilizing various systems for patients entering the ED. Ensures the patient registration and billing process is complete and accurate.
Work requires close attention to detail to ensure accuracy in capturing and documenting patient / health insurance information.
Creates Code Stroke Packets and SAH (subarachnoid hemorrhage)' ICH ( intraparenchymal hemorrhage) Stroke Transfer Packets.
Required Qualifications :
Preferred Qualifications :
Competencies :
Decision Making : Ability to make decisions that are guided by general instructions and practices requiring some interpretation.
May make recommendations for solving problems of moderate complexity and importance.
Ability to remain calm in stressful situations.
Physical Nature of the Job :
Medium work : Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and / or move around through the majority of their shift.
FLSA Status : Non-Exempt
Non-Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer / Veterans / Disabled
Last updated : 2024-02-25
Full Time
Hospital
$77k-95k (estimate)
02/28/2024
05/05/2024
bidmc.org
KENMORE, MA
7,500 - 15,000
2019
GERALD SMETANA
$1B - $3B
Hospital
The job skills required for Emergency department include Health Care, Accountability, Decision Making, Health Insurance, Customer Service, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Emergency department. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Emergency department. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Emergency department positions, which can be used as a reference in future career path planning. As an Emergency department, it can be promoted into senior positions as a Head Nurse - CCU that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency department. You can explore the career advancement for an Emergency department below and select your interested title to get hiring information.