Overview:
We are seeking a skilled and experienced Banquet Captain to join our team at the Best Western North Haven. As a Banquet Captain, you will be responsible for overseeing the successful execution of banquet events, ensuring exceptional service and Guest satisfaction. This is a leadership role within the hospitality industry, requiring strong organizational skills, attention to detail, and the ability to effectively manage a team.

This position will also be cross trained for the Front Desk of the hotel to be abe to maintain hours during slow banquet season; as needed.

Duties:
- Coordinate and supervise all aspects of banquet events, including set-up, service, and breakdown
- Ensure that all banquet staff are properly trained and adhere to company standards
- Collaborate with the culinary and sales team to ensure timely delivery of food and beverage service
- Maintain a high level of professionalism and customer service throughout all events
- Assist with event planning, including menu selection, room layout, and special requests
- Oversee the proper handling and storage of equipment and supplies
- Address any guest concerns or issues in a prompt and professional manner
- Conduct pre-event meetings with staff to review event details and expectations
- Assist with inventory management and ordering supplies as needed

Qualifications:
- Previous experience in banquet or catering operations is preferred
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional organizational skills with the ability to multitask in a fast-paced environment
- Knowledge of food industry trends and best practices in hospitality management
- Strong communication skills, both verbal and written
- Ability to work flexible hours, including evenings, weekends, and holidays

Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within our growing organization

If you are passionate about creating memorable experiences for guests in the hospitality industry, we encourage you to apply for the position of Banquet Captain. Join our team and be part of an exciting journey in delivering exceptional service to our guests.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Weekly day range:

• Weekends as needed

Ability to Relocate:

• North Haven, CT 06473: Relocate before starting work (Required)

Work Location: In person