Customer Service Representative:

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 40 locations nationwide and have been in business for nearly 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

Responsibilities:

• Main lobby operations – check ins, check outs, guest visits and tours, answering questions
• Handling calls in a professional manner
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry

Requirements:

: Able to work evenings, weekends, and/or holidays

• 1 year customer service experience preferred
• Computer skills
• Timekeeping
• Excellent organizational skills
• Able to utilize multi-line phone
• Strong communication skills
• Able to lift 40 lbs
• Able to stand for up to 8 hours a day
• Able to handle dogs on leashes
• Display professional manner at all times

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Experience level:

• 1 year

Shift:

• Day shift

Work setting:

• In-person

Experience:

• Animal care: 1 year (Required)

Ability to Relocate:

• San Juan Capistrano, CA 92675: Relocate before starting work (Required)

Work Location: In person