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Berxi is the Small Commercial team within BHSI. We’re all about driving digital innovation within the Small Commercial Insurance space. We’re focused on leveraging technology to make insurance simple and affordable for professionals and small businesses. If you constantly strive for excellence and want to work with a collaborative, fast-paced, and energetic team – then Berxi is for you.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for you on Berxi’s Customer Support Team.
Berxi is a fast-growing start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster – all of which saves them time and money.
You will be responsible for providing exceptional service to both prospective and existing Berxi customers and driving growth through voice, chat, and email. We’re looking for problem solvers who are advocates for our customers and the Berxi brand. This team contributes directly to improving the Berxi experience by providing ongoing Voice of Customer and user experience feedback to Berxi’s Product, Marketing, and Underwriting teams.
You will be part of a team that is focused on exceeding customer expectations and helping build the Berxi business. We don’t obsess over average call handle time; instead, we focus on doing the right thing and doing right by the customer. We empower you to solve the customer’s problem on the first interaction while delivering a personal, empathetic experience. We are looking for intelligent, customer-focused individuals looking to do something different in insurance.
Duties & Responsibilities:
Qualifications, Skills, and Experience:
BHSI Offers:
• A competitive package and exciting growth opportunities for career-oriented teammates
• A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization
Full Time
Banking
$85k-121k (estimate)
06/15/2023
05/16/2024
bhspecialty.com
MANHATTAN, NY
1,000 - 3,000
2016
THERESA BIEDERMANN
<$5M
Banking
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