Overview

SUMMARY

Arcticom, LLC, is seeking an experienced Sr. Program Manager with experience leading complex software development projects and managing IT project schedules/milestones, deliverables, costs, and risks. The Sr. Program Manager fosters and maintains the day-to-day relationship with the government client by identifying their needs and evaluating alternative business solutions. The Sr. Program Manager leads, manages, and supervises all project personnel.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Determine project roles of team members based on project requirements, timeframes, and budget. Define skill sets (competencies) required for the project based on project specifications and requirements.
• Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.
• Manage day-to-day client interaction. Set and manage client expectations. Communicates effectively with clients to identify needs and evaluate alternative business solutions.
• Identify, track, manage and mitigate risk on specific client engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline.
• Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members.
• Ensure compliance for team members with company policy, procedures, and guidelines.
• Conduct periodic review of team member performance.
• Manage, approve, and resolve timesheets issues.
• Explain implications of changes to project scope and/or objectives to the client and to the project team.
• Lead the team to prioritize signed off project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources, and deadlines.
• Manage the client stakeholders, team members, or contract personnel to design a solution and establish associated project timelines and budgets that allow for the delivery of the most strategic functionality within the project constraints.
• Establish and maintain a usable and well-communicated schedule for all phases of the project.
• Manage scope creep through client change orders, internal change orders, phased delivery, or other methods to ensure projects deliver on timeline, scope, and budget expectations.
• Evaluate all key project deliverables, as well as final product to ensure traceability of requirements, high quality, and client acceptance.
• Plan and establish project schedule to incorporate design, development, testing, and deployment of software to support client request.
• Provide status reporting, updates, and management briefings as required to support project planning and execution.
• Ensure timely submission of quality deliverables.

Qualifications

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum Necessary) Qualifications (applies to both this section and KSAO’s)

• Bachelor’s/Master’s degree in one of the following: Business (Management or Finance) Computer Engineering, Computer Science, Electrical Engineering, Information Systems or Information Technology is preferred.
• 10 years experience as a Project Manager in a technical environment is required.
• 5 years experience with Agile development.
• Current, active Department of Defense security clearance – SECRET level or higher – is required.

Knowledge, Skills, Abilities, and Other Characteristics

• Ability to lead a cross-functional team.
• Ability to lead in communicating project readiness.
• Identify, prioritize and manage key challenges and risks of a given project.
• Ability to analyze data to make decisions and comfortable gathering data yourself.
• Ability to cut to the core of a problem, identify what needs to be done and work with the teams to complete work.
• Ability to communicate and maintain relationships with a diverse group of internal and external stakeholders and partners clearly and effectively.

Preferred

• Agile certification.
• ITIL Level 4 certification preferred.
• Marine Corps Logistics experience preferred.

NECESSARY PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS

• This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

WORK ENVIRONMENT

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

• Hires and supervises direct reports.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

Equal Opportunity Employer/Veterans/Disabled

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.