12 Front Desk Receptionist Jobs in Middletown, RI
Benchmark Senior Living is Hiring a Front Desk Receptionist Near Middletown, RI
The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Schedule AvailabilityWednesday Evenings: 4pm - 8pm
Friday: 8am - 4pm
Saturday Morning: 8am - 2pm
Principle Duties And Responsibilities
- Demonstrates basic understanding of emergency call system and nurse paging system
- Greets visitors immediately upon arrival
- Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
- Offers refreshments (coffee, water, etc.) to visitors, where applicable
- Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
- Manages doctor appointment book
- Manages beauty and barber appointment book
- Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
- Keeps lobby clean and neat, free of clutter and trash
- Reports any mal-functioning equipment to maintenance
- Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
- Develops and practices the “30 second commercial” to be used when greeting visitors
- Participates in in-service trainings as required by state regulations
Education/Experience/Licensure- Certificatication
- High school diploma or equivalent certificate preferred.
- Possesses expert knowledge of telephone system and capable of teaching others
- Possesses expert knowledge of telephone system and capable of teaching others
- Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
- Maintains awareness of all daily activities (and changes)
- Has full knowledge of the administrative staff, ownership, and management company
- Possesses excellent verbal communication skills
Job Summary
Part Time
Skilled Nursing Services & Residential Care
$38k-51k (estimate)
05/11/2023
06/07/2024
benchmarkquality.com
WALTHAM, MA
1,000 - 3,000
1997
Private
THOMAS H GRAPE
$200M - $500M
Skilled Nursing Services & Residential Care
Related Companies
About Benchmark Senior Living
Benchmark is a provider of independent living, nursing, memory and respite care services for senior citizens.
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