Join our team of competent and compassionate professionals as a Triage Clinician in the Mobile Crisis Intervention program at Behavioral Health Network!

Your experience, knowledge and great skills will support the Mobile Crisis Intervention program with the following:

• Managing incoming crisis calls.
• De-escalating and supporting callers to determine their current needs.
• Gathering information about the crisis at hand along with basic demographic and insurance information.
• Prioritizing mobile assessments as the preferred method of response.
• assigning appropriate crisis clinical staff to cases based on the triage guidelines.
• Documenting triage calls in timely, concise, and succinct manner.

What are we looking for in a position?

• Master's Degree with 0-1.5 years of post-graduate clinical work experience.
• Demonstrating a basic understanding of emergent medical or legal response needed.
• Demonstrating the ability to engage in empathetic, non-judgmental response.
• Possessing an understanding of a crisis state and effective de-escalation skills.
• Possessing an understanding of family systems, mental health, and substance use disorders.
• Understanding of crisis response pertaining to the identified level of distress.

Who are we?

Crisis/Emergency Services and Supports Program:

BHN’s Crisis Program provides 24/7 front line response to individuals of all ages who are experiencing a behavioral health crisis, regardless of insurance. BHN provides services on a mobile basis, including home and community-based settings or in an emergency department when needed.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person’s life
• You will expand your experience in various health areas at the same time
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available

How do I apply to be a Triage Clinician?

If you are interested in this opportunity, please visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

**NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.