• Efficiently manages inquiries and referrals from a variety of sources.
• Conducts pre-admissions interviews with prospective resident’s patients/families, explains the services of the facility, and conducts facility tours as requested.
• Verifies insurance benefits and coordinates financial and clinical approval of referrals, communicating outcomes with appropriate departments.
• Provides daily report to department managers as to referrals received, and their status, as well as daily census changes.
• Tracks referral, inquiry, and patient/resident data, ensuring accurate, thorough, and timely entry of data into various database systems.
• Establishes appropriate departmental priorities.
• Counsels with families/resident/patients in the accurate and thorough completion of required admission paperwork in keeping with facility policy/procedure.
• Provides a high level of customer services to patients/residents/families/referral sources to ensure an efficient referral and admission process.
• Assists with the development and implementation of the facility Business Development plan in coordination with the Director of Business Development.
• Assists in maintaining accurate and current data on the number(s) of referrals to the LTACH and/or SNF by service and physician; compiling statistics and prepares relevant reports as assigned.
• Upholds patient/resident rights by maintaining confidentiality of patient date and respecting the privacy/dignity of all patients/residents.
• Adheres to hospital Code of Ethics, policies and procedures of the hospital and JCAHO standards, as well as state and federal regulatory requirements of SNF.
• Oversee team of Admission Coordinators. Includes but is not limited to completing annual reviews, managing team tiem off, and education.

• Must have minimum 1 year experience in an admissions department within a nursing home
• Knowledge of state and federal regulations.
• Experience with direct reports
• Fundamental knowledge of Medicare, Medicaid, and skilled nursing facility operations.

Pay will be based off experience plus bonus structure