We are a local leader and fast growing company in central Texas that helps our clients repair, service, and install our luxury windows. We're known for our superior service, our leadership in environmental efforts and our commitment to offering high quality products. Our company doubled in size in 2022 and is looking to continue to that growth in 2023!

PRINCIPAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Performs and completes install/service jobs on products in the field
• Problem solves and diagnoses difficult issues in the field
• Replaces glass in windows or doors; Installs items such as window shades, blinds, muntins, screens, etc.
• Generates and updates all service-related paperwork and file folders following a service visit so that additional service calls can be scheduled, if necessary, and billing or credit can be completed.
• Performs job site walk-thrus and completes necessary paperwork, identifies items that need attention or correction prior to project finalization
• Loads service van with all necessary parts and equipment on a daily basis
• Abides by company Mission Statement, striving to achieve corporate goal of 100% customer satisfaction, while making it easy for customers to do business with the company and promoting market share growth.
• May be asked to assist in the training of new employees in other departments
• Maintains assigned service vehicle
• Performs any other necessary task assigned by the supervisor or company in support of company goals or assistance with customer issues
• Completes service work orders and communicates any ongoing customer or product related issues with CSRs
• Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch, or crawl. Lifting items in excess of 75 lbs. Use various hand and power tools. The employee frequently is required to reach with hands and arms and talk or hear especially in communicating

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Experience:

• Mechanical/Field/Service: 2 years (Required)
• Carpentry: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person