Call Center Agent (Office position. Not remote)
With more than 40 years in business, Appleby Systems is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
Appleby System is looking for a Super Star Call Center Agents to join our winning team. (Please DO NOT apply if you are not a Super Star). Join our team of professionals and earn a substantial income, work for one of the fastest growing company in the industry. Jump on the board NOW! Earn money while making a positive impact that help homeowners improve their homes. Morning & evening shifts available.
Main Job Tasks and Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Education and Experience:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications
Key Competencies:
• Communication skills Information gathering & management
• Persuasiveness Adaptability
• Initiative Tenacious• Resilient Stress tolerance
• High energy level Self-Motivation
• Industry best training
• Ongoing Support
• Advancement Opportunities