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BCforward is looking for Patient Service Rep
About BCforward
Established in 1998, BCforward, a Black-owned firm headquartered in Indianapolis, IN, pioneers workforce management and digital product delivery solutions globally. With a team of 6,000 consultants across the world, they champion human potential, guided by core values of People-Centricity, Excellence, and Diversity. As a market leader, BCforward provides a best-in-class workplace, emphasizing equal opportunity employment and fostering a culture of accountability and optimism.
Position Title: Patient Service Rep
Location: Remote
Expected Duration: 03 months.
Payrate: 25$/hr.
Walk me through the day-to-day responsibilities of this the role and a description of the project (Outside of Workday JD):
· Making outbound calls to our high and moderate priority members who might qualify for case management.
· 60 Calls a day, work is handed out through excel.
· 30 new members everyday are given and we are expected to make 3 outreached and different times and days within or TAT.
Describe the performance expectations/metrics for this individual and their team:
· Engagement rate, Digital Case Management Rate, Unable to reach rate, decline rate, Turnaround time, and Quality.
· Easiest was to explain is to call 30 new members a day and keep up with the 2nd and third attempts from the days prior, with a goal of getting and many people engaged (sale) as possible.
Job Types: Full-time, Contract, Temporary
Pay: $25.00 per hour
Expected hours: 40 per week
Schedule:
Experience:
Location:
Work Location: Remote
Temporary | Full Time | Contractor
IT Outsourcing & Consulting
$39k-47k (estimate)
05/10/2024
05/10/2024
GACHIBOWLI, TELANGANA
200 - 500
2010
DOUGLAS ROBERT HEATH
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Patient Services Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.