MUST HAVE BUSINESS ANALYSIS IN BENEFITS< HRIS< PAYROLL> PREFERABLY IN A PEO COMPAMY ENVIRONMENT!

REPORTING RELATIONSHIPS: This position reports directly to the Product Owner/ Manager of the PEO/ Staffing Product line and maintains direct relationships with Directors, Managers, Field Operations, and Vendors.

RESPONSIBILITIES INCLUDE:

• Willingness to learn systems and become an expert in IT product suite
• Analyze and understand existing business processes
• Create, define, or revise business processes with stakeholders
• Capture requirements through documentation, such as (but not limited to) use cases, acceptance tests, business process models, data flow diagrams, technical specifications, domain/conceptual models, and user interface wireframes and flow diagrams
• Maintain documentation
• Document user acceptance criteria
• Recommend system improvements or issue remediation to software developers and infrastructure
• Assists team members in achieving project goals
• Analyze system behavior through a combination of prescribed and creative methods
• Define problems, collect data, establish facts, and draw valid conclusions
• Provide Traceability and Impact assessment for changes
• Identify and solve routine and moderately complex problems
• Perform multiple tasks in a timely manner in a fast-paced environment
• Deal with diverse personalities and cultures on a routine basis and in a professional manner
• Work closely with quality assurance teams to define test scenarios and acceptance criteria.
• Participate in user acceptance testing activities to ensure the developed solutions meet business requirements.
• Assisted in project planning, monitoring progress, and ensuring that projects aligned with business objectives.
• Provide ongoing support to users and address any issues or questions related to implemented solutions.
• Work closely with software development automation and testing teams to define testing and automation once the application has matured.

REQUIRED EXPERIENCE AND SKILLS:

• Qualified candidates must have a BS or BA degree in Business, Technology, or equivalent degree
• 3-5 years working as a Business Analyst or equivalent job roles.

Advanced ability to solve problems and analyze alternate solutions

• Familiarity with SQL, APIs, and Web Services
• Knowledge of Software development lifecycle
• Experienced in Agile Scrum and Waterfall Project Methodologies.
• Experienced with System Upgrades and Implementations
• Payroll, PEO, HR Knowledge or Experience Preferred

CORE TRAITS/COMPETENCIES:

Curiosity

Business Acumen & Business Owner Empathy

Ownership and Accountability

Leadership and Willingness to Mentor