Responsibilities include but are not limited to the following:

• Establish and maintain strong relationships with key business and technology partners
• Work collaboratively with product owners, business partners, end users, architects, developers, eQE, scrum masters, and other analysts
• Analyze, gather, and document business processes and requirements
• Document scope and conduct business analysis for pivotal initiatives
• Analyze efficiencies and effectiveness of current solutions
• Assist in planning and design of solutions via requirements gathering
• Create workflow models and process maps based on input from multiple sources
• Prepare project documentation
• Identify problems and issues, and find solutions
• Self-motivated - if you don't know the answer, you'll reach out and find somebody who does
• Thrive in a hybrid waterfall-agile software delivery environment
• Break epics down into user stories, and author user stories and acceptance criteria
• Provide Agile team with context needed to understand broad scope of projects
• Multitask and concurrently work on more than one project

Qualifications

Minimum Qualifications

• Bachelor's Degree in Information Technology, Business Administration, Aviation, or related field or equivalent experience
• 2-5 years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
• Working experience in airport or airline operations
• Experience in Agile methodology, including writing of user stories and acceptance criteria
• Experience using Microsoft Office tools, including Word, Excel, and PowerPoint
• Proficiency in Azure DevOps (ADO)
• Effective written and verbal communication
• Exhibit creativity and innovation
• Reliable, punctual attendance is an essential function of the position

Preferred Experience

• General knowledge of airline PSS systems, functionality, and industry standards
• Monthly or quarterly travel may be required